Process Improvement

Process Improvement & Governance Support - Industrial Placement Join to apply for the Process Improvement & Governance Support – Industrial Placement role at Mercedes-Benz in the UK. Job Title: Process Improvement & Governance Support – Industrial PlacementClosing Date: 31 December 2025Contract: 12-month fixed term (summer 2026‑summer 2027)Eligibility: Industrial Placements are only applicable for university students. About Us At Mercedes‑Benz Financial Services, our employees are at the heart of our business. We provide a range of financial solutions designed around the changing needs of our diverse customers. Inclusion is at the core of our culture, and we are a Menopause Friendly Employer offering wellbeing support where needed. How You’ll Play Your Part As part of the Quality and Operational team, you will collaborate with subject‑matter experts across departments to map, review and optimise business processes. You will document and streamline processes, gaining an in‑depth understanding of how the organisation operates. Main Accountabilities Collaborate with subject‑matter experts to gather insights and detail, creating clear and comprehensive process maps and documentation. Map and review business processes to identify opportunities for improvement, addressing gaps or inconsistencies that streamline operations and enhance efficiency. Take detailed notes during key meetings, capturing important decisions and tracking action points to ensure timely completion. Support the development and maintenance of governance frameworks, contributing to the structure that drives operational excellence. Ensure accuracy and timeliness, completing tasks with precision and adhering to deadlines for smooth workflow and high‑quality outcomes. Drive innovation by identifying and contributing to process improvements, making a meaningful impact on the organisation’s overall performance. About You Strong attention to detail and the ability to work independently while effectively managing multiple tasks. Excellent organisational skills, ensuring deadlines are met and accuracy is maintained, even in high‑pressure situations. A collaborative mindset, capable of interacting professionally and efficiently with a diverse group of stakeholders. Logical and analytical thinking, enabling the identification of opportunities for process optimisation and improvement. Proficiency in producing clear and concise documentation to support process governance and decision‑making. A proactive approach to tasks, ensuring alignment with the organisation's operational objectives. Familiarity with process‑mapping tools (e.g., Visio) is an advantage. Strong verbal and written communication skills, with the ability to summarise and present complex processes in a clear and accessible manner. This role is ideal for those who thrive in a dynamic environment and are committed to continuous improvement through process mapping and optimisation. What’s in it for you? Competitive salary, 25 days holiday per year and pension scheme. You will have access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders and Inclusion Advocates. Flexible arrangements support work‑life balance, and you will receive training and development to unlock your potential. What’s next? Apply via our online portal. Submit your CV and respond to application questions (including salary information). We consider all applicants who are in the UK and have the right to work here. Reasonable adjustments and flexible working options are available. Managing your data We care about your personal data. By submitting an application, you consent to us processing your personal data in accordance with the GDPR to support our recruitment and selection process. For more information, contact careers@mercedes-benz.com or the Chief Officer of Corporate Data Protection at data.protection@mercedes-benz.com. Equal Employment Opportunity We support you for being you. We commit to offering a safe, inclusive workplace and strong anti‑discrimination policies. #J-18808-Ljbffr