Customer Experience Leader

2 weeks ago


Camden Town, United Kingdom Arriva Group Full time

A leading transport service provider is seeking a Customer Experience Manager to lead a team of Service Delivery Managers in Camden. The role focuses on excellent customer service, safety standards, and collaboration with unions. Ideal candidates will have strong experience in customer service management and HR case management, along with excellent interpersonal skills. Benefits include free travel on TfL Network and discounts on rail services.
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