Admissions Customer Experience Lead

1 week ago


Chelmsford, United Kingdom Anglia Ruskin University Full time

A leading UK university is seeking an exceptional Admissions Professional to oversee its Admissions Customer Service Team. This role involves leading high-volume inquiries, ensuring prospective students receive supportive communication from inquiry through to enrollment. The ideal candidate will have a degree and experience in managing customer service teams, with a strong focus on optimizing the applicant experience using digital communication tools. This position promotes a collaborative environment and offers flexible working opportunities.
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