Business Analyst

About BDOBDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we're dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose 'People helping people.'Why join us?A great place to workBuilding a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - soit's no surprise that our offices around the world are regularly recognised with awards and accolades. We're a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity.Professional growthOur collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We're committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities.Make a differenceWe believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net‑zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net‑zero journeys. In addition, we're proud to support thousands of colleagues around the globe to 'give back' in the communities in which we operate.Position: Business AnalystThe Business Analyst works with stakeholders from key business units and related third parties to define and document business processes and software requirements for Global IT's product suite, including online products, content management systems, and business information systems.The purpose of this position is to act as the pivot or intermediary between defined business stakeholder groups and IT to ensure that business requirements are delivered in IT solutions; inclusive of the development of reports, preparing information from internal and external data sources to support compliance-oriented business decisions, projects and other initiatives.Key accountabilitiesEstablish strong working relationships with defined Product Owner's and working groups to drive the continued development of the Global IT product suite.Meeting with stakeholder groups to gather and analyse business requirements.Provide guidance and support to business in determining and recommending information needs.Respond to requests for information by summarising and analysing internal and external processes and data sources.Work closely with Solution Architects and Product Owner to populate and maintain the Product Backlog and Product Roadmap.Analyse workflow(s) to create process maps and isolate areas of potential improvement.Develop requirement and functional specifications that define and document desired outcome of system enhancements and development.Producing technical specifications to communicate business requirements in technical terms to programmers and project teams.Identifying, preparing, 'crunching', analysing and presenting processes and data utilising available technologies.Support User Acceptance Testing (UAT), to ensure the overall efficiency, functionality and user friendliness of system enhancement/development meeting business expectations.Work as a crucial component of a project team responsible for enhancing existing systems or developing new systems.Qualifications and ExperienceTertiary or vendor aligned technical qualifications covering general business analysis and reporting (e.g. University IT or Business degree, certification e.g. Microsoft, ITIL). PMI or PRINCE 2 or Equivalent Business Analyst certification highly desirable.Strong ability to converse with both business and IT employees at all levels of the organisation.Experience capturing requirements within a compliance-oriented environment.Outstanding ability to analyse, isolate and interpret business needs and develop appropriate technical solutions.Outstanding functional and technical specification writing/documentation skills.Strong understanding of all aspects of the systems/software development lifecycle.Technical knowledge of programming, system design, IT infrastructure and database concepts is desirable.Excellent communication skills, both written and verbal.Strong customer service focus.Able to work with multiple third-party vendors.Ability to balance priorities among competing needs.Well-developed interpersonal skills, including the ability to influence and drive other team members.Privacy StatementBy providing us your personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about a position for which you have applied. We also may process your personal data to:Evaluate you for any open positions throughout the BDO network.Generate general statistics.Inform you of any other job opportunities.You also agree that we may share such data with any BDO Firms and service providers we use if this is relevant for this job application.BWS does not collect "sensitive" personal information except where voluntarily provided by the candidate as part of the application.To the extent you voluntarily provide sensitive personal information as part of your application, by doing so you consent to BWS' use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in BWS' databases. #J-18808-Ljbffr