Assistant Shop Manager

16 hours ago

Plymouth, United Kingdom The Hospice Full time

Our Assistant Shop Managers are trusted to be resourceful, to provide caring, compassionate service to customers and colleagues in a professional and respectful manner and thrive on challenge, seeking opportunities for continuous improvement with a progressive attitude to change, a focus on creating new ideas and increasing profits to enhance quality of life for adults, their families and carers in our area, through skilled and compassionate care and support at home and in their community. Proactively source donated goods and assist with sorting, valuing, and disposing of unsuitable items. Maintain high standards of display, presentation, and cleanliness in the shop and storage areas. Support and coordinate shop volunteers, including managing rotas and providing cover during the managers absence. Ensure excellent customer care and accurate completion of administrative tasks when required. Handle financial procedures: operate tills, cash up, reconcile takings, and bank daily revenue in line with Hospice at Home policies. Address maintenance issues promptly and promote the shop locally to increase turnover. Minimise stock loss and undertake other reasonable duties as needed, including covering holidays and sickness. Are you a proactive, driven, enthusiastic influencer with skills based in retail and fashion? Are you a positive, dynamic individual, keen to champion our organisational vision to positively inspire a future in which everyone within our community facing life limiting illnesses, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need? Are you seeking an opportunity to grow and develop your leadership and retail skills in an organisation that works towards the common goal of providing essential local care for local people and be the face of our organisation in the retail community? Hospice at Homes core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in peoples last year of life and end of life. We also provide additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy. We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved. Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria. Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our retail sector plays a huge part in raising these vital funds. #J-18808-Ljbffr

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