Spa Therapist

Spa Therapist – Permanent £14.86 per hour - 40 hrs per week KYN Hurlingham, 28 Daisy Lane, London, SW6 3DD About KYN KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices. KYN HURLINGHAM is our second home due to open in the first part of 2024. It’s a 32‑bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London. We are passionate about our people; we seek out those who have a true vocation for care or hospitality. About the opportunity As a Spa Therapist, you will be responsible for: To support the Life and Enrichment Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed To welcome, assist and handle residents’ queries and questions in a friendly, prompt, and professional manner To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic health To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents To care for equipment and use appropriate amounts of product to assist with cost controls To schedule hairdresser appointments and liaise with relevant third parties To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team To support the team in leading life enriching activities and delivering hospitality services when needed To work effectively and efficiently without direct supervision To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure To work as part of a team and communicate with other departments to ensure excellent quality and service To perform prep work and restock as required To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments To attend training when required To be fully aware of and comply with rules and regulations To act as brand ambassador who demonstrates and leads the KYN values About you You will have experience of working within a beauty therapy venue You will have NVQ Level 2 or 3 qualification in Beauty Therapy You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment You will have strong communication skills, a corporative and polite manner, and an eye for detail You will be trustworthy, caring, adaptable, friendly, and patient and continually striving for excellence About our commitment to you Competitive salary and benefits 33 days annual leave including bank holidays Complimentary meals, hot drinks, and snacks throughout your shift Bespoke company induction and on‑going training programmes at all levels Access to the best-in‑class equipment and technology Custom‑made uniforms provided Annual bonus (discretionary and scheme rules apply) Employee assistance programme and other attractive wellbeing benefits Discount schemes Company contributory pension scheme & life insurance And much more…… To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check. To view our Privacy Policy, please visit https://www.kyn.co.uk/privacy-notice1 #J-18808-Ljbffr