Care Navigator

Care Navigator – NHS Highland NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Three Harbours is an NHS Highland GP Practice situated in Caithness with bases in Wick, Thurso and Lybster. We have an exciting opportunity for a Care Navigator to join our multi‑disciplinary team. You will be required to work on all three sites, in accordance with service requirements. Your main base location will be agreed post successful interview. You will be instrumental to ensuring our patients receive the right care from the right professional at the right time. To be successful in this role you will have good interpersonal and IT skills. You will be methodical with excellent attention to detail and you will be a team player. You will provide a comprehensive reception service to our patients and have a wide range of administrative duties. This is a busy role, within a fast‑paced, friendly and supportive environment. This is a full‑time post of 37 hours per week. The Practice is open Monday to Friday from 0800 to 1800 hours and you will be required to work flexibly to ensure cover is provided across the full working week. Responsibilities Work on all three sites in accordance with service requirements. Provide comprehensive reception services and a wide range of administrative duties to patients. Ensure patients receive the right care from the right professional at the right time. Maintain methodical processes with excellent attention to detail. Collaborate effectively as a team player within a fast‑paced, friendly environment. Qualifications Good interpersonal skills and IT proficiency. Methodical, detail‑oriented and a team player. Work Hours Full‑time, 37 hours per week, Monday to Friday 0800–1800. Requires flexible working across the week. Contact Informal enquiries welcome; please contact Amy Harrold, Practice Manager, (contact details omitted). Additional Information For Candidates You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes. Posts close at midnight on the indicated date. For help to complete an application on Job Train please follow this link: (link omitted). To view our accessibility statement, please follow this link: (link omitted). Please note that our correspondence method is by e‑mail, therefore please ensure you enter your e‑mail address accurately. Please check your e‑mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub – for advice and support with any system issues. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland. #J-18808-Ljbffr