Platform Dealing Administrator

2 weeks ago

City of Edinburgh, United Kingdom Aegon UK Full time

Platform Dealing Administrator – 12-Month Fixed Term Contract – Edinburgh, Scotland, United Kingdom – Salary £25,360 – £31,000 – Closing date: 5th December 2025. We’re the UK’s largest investment platform, and we put financial wellbeing at the heart of our organisation. We work with customers, financial advisers and employers to provide pensions, savings and investment solutions. We’re looking for a Platform Dealing Administrator to join our Finance team in Edinburgh. In this key role, you’ll dive into the core of platform operations — from dealing processes and technology to tax wrappers and regulatory frameworks. Key Responsibilities Manage trade aggregation and placement with Investment Managers/Stockbrokers using various channels (EMX, fax, secure transfer, phone), including contract note processing, asset data input and corporate actions Liaise with Fund Managers, Stockbrokers and third parties to resolve process exceptions Recommend and help implement new processes, procedures and technology improvements to enhance customer experience and operational efficiency Stay informed on platform updates and regulatory changes Qualifications Good understanding of the Financial Services industry Proven ability to deliver outstanding customer service, ensuring a positive and professional client experience Experience in handling complex customer queries and issues, with a strong track record of driving them through to effective resolution Experience consistently following established procedures and compliance standards to ensure accuracy and mitigate risk Excellent administrative skills, with strong attention to detail and accuracy in task execution Strong interpersonal skills, with the ability to build effective working relationships across teams and stakeholders Benefits Enhanced pension scheme – contribute 3% of your salary, we’ll match with 9%; up to a combined total of 20% of your salary (7% you + 13% us) Discretionary bonus, dependent on personal and company performance 34 days leave per year (including bank holidays, pro‑rated for part‑time) Private medical cover, life assurance, critical illness cover, enhanced parental leave and various lifestyle benefits (retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments) Join us and be part of a dynamic team where your skills will make a difference Apply now Legal Bits We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references. Equal Opportunity Employer We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity. Seniority level Entry level Employment type Full-time Job function Information Technology #J-18808-Ljbffr

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