Care Home Administrator

14 hours ago

Woking, United Kingdom Barchester Healthcare Full time

ADMINISTRATOR - Adult Community Services B3 Location: Godalming, England, United Kingdom Barchester Healthcare Provided Pay Range This range is provided by Barchester Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Job Description Barchester Healthcare is looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. The role provides support to the General Manager ensuring efficient running of a high-quality home, covering Customer Experience, HR, Recruitment, Payroll, Finance, and supervising junior administration staff. Responsibilities Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database to support commercial performance and conversion of enquiries Drive occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home-based staff Provide advice and guidance to employees on queries using HR tools and resources Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities, including signposting to apprenticeships and qualifications Qualifications Experience in a customer-facing role Previous involvement in HR administration and recruitment High level of attention to detail and ability to prioritise Proficient user of Microsoft Word, Excel and Outlook CIPD qualification would be beneficial Rewards And Benefits Rewarding Excellence bonus, meaning you will be financially rewarded up to £500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK Barchester is one of the best companies to work for in the UK, and we are dedicated to ensuring our team is respected and their contributions valued. Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industry Hospitals and Health Care #J-18808-Ljbffr

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