Open Jobs Beauty Advisor

Location: Bluewater Shopping Centre Dartford (Kent) Type of contract: Permanent Full Time 40h At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful. As a Beauty Advisor specialising in the field of cosmetics at Sephora your primary responsibility will be to provide exceptional customer service and expertise in makeup, skincare and fragrance and/or ensuring the smooth and efficient operation processes (cash and stock). You will assist customers in selecting products, educate them about current beauty trends and promote Sephora's brand offerings. Your role will contribute to the overall success of the Sephora store in the UK by ensuring customer satisfaction and driving sales. Key Responsibilities Customer Assistance: Engaging with customers in a friendly and approachable manner, listening to their needs and preferences, and offering personalized product recommendations and advice tailored to individual skin type, tone, and desired look. Assist customers with product selection and provide detailed information on application techniques. Product Knowledge: Staying up-to-date with the latest beauty trends, techniques, and products available at Sephora; having an in-depth understanding of the features and benefits of different makeup, skincare, and fragrance brands including Sephora’s private‑label offerings; continuously expanding knowledge of new beauty launches, ingredients and industry innovations to provide accurate and valuable information to customers. Sales & Goals: Proactively engaging customers to drive sales and meet store sales targets, recommending additional products, upselling complementary items, promoting Sephora’s loyalty program and participating in promotional activities and events to maximize sales opportunities. Visual Merchandising: Assisting in maintaining an organized and visually appealing makeup, skincare and fragrance section; ensuring shelves are stocked with the appropriate quantity of products at all times; monitoring product expiration dates, removing expired or damaged items, and participating in visual merchandising activities including product displays and promotions. Brand Representation: Embodying the Sephora brand values, maintaining a professional appearance at all times, upholding the store’s visual merchandising standards, and acting as a brand ambassador by actively promoting Sephora’s values and offerings. Team Collaboration: Collaborating with the store team, including other beauty advisors and managers to create a positive and inclusive work environment; sharing knowledge and best practices, and actively participating in team meetings, training and workshops. Cash Operations: Accurately processing customer transactions according to Sephora’s cash procedures and audit reports, following daily cash‑in and cash‑out procedures, and maintaining cleanliness and organization in workspaces such as the cash area and gift‑wrap station. Stock Management: Receiving, inspecting and verifying incoming shipments; unpacking, labelling and tagging products accurately; organising and maintaining inventory storage areas; performing regular stock counts and assisting with inventory audits; monitoring stock levels and identifying items that need re‑ordering. Stock Replenishment: Working closely with the management team to prioritise stock replenishment tasks; ensuring stockrooms are adequately stocked to meet customer demands; restocking products on the sales floor promptly and maintaining appealing product displays; monitoring product expiry dates and rotating stock as necessary; assisting in the implementation of merchandising plans and promotional displays. Skills Proven experience as a beauty advisor, preferably in a retail/customer‑experience focused environment or in store operations (cash and stock) or related roles. Extensive knowledge of makeup, skincare and fragrance products, techniques, applications and industry trends. Strong interpersonal and communication skills with the ability to build rapport and connect with customers. Strong organisational skills with exceptional attention to detail. Ability to lift heavy boxes, stand for extended periods and perform physical tasks. Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs. Goal‑oriented mindset and proven track record of meeting or exceeding sales targets. Professional appearance with a passion for the beauty industry. Ability to multitask, prioritise and thrive in a fast‑paced retail environment. Ability to work flexible hours, including evenings, weekends and holidays as required. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here you will find Community in which authenticity is embraced and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfillment. From delighting clients every day to inspiring our industry at large, every action makes a difference. Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Required Experience: Unclear Seniority Employment Details Employment Type: Full‑Time Experience: years Vacancy: 1 #J-18808-Ljbffr