Email Marketing Executive

Join to apply for the Email Marketing Executive role at Southern Hospice Group Application Deadline: Tuesday 2 December 2025 Location: Worthing Vacancy Type: Full Time/Permanent Contracted Hours: 37.5 hours per week Overview This is an exciting opportunity for an experienced Email Marketing Executive to join the Marketing & Communications team at Southern Hospice Group. Reporting to the Digital Manager, you’ll be part of the Digital team, working alongside the Content & PR team and Campaigns & Marketing team. Following the recent merger of St Barnabas House and Chestnut Tree House with Martlets Hospice, and the appointment of a new CEO for the group, you will play a vital role in the Marketing & Communications team, managing a series of email journeys across a variety of stakeholder groups including supporters, volunteers and healthcare professionals. Responsibilities Work with the Communications Manager (Digital) to oversee the hospices' email marketing, from managing our email marketing account/platform through to email and programme design, automation and targeting. Manage specific email campaigns from beginning to end, including setting objectives, defining testing, drafting copy, building emails (including multiple versions if required), data, dispatch, analysis, and feedback. Lead on the delivery of the digital supporter journey and nurture journeys, working with the wider Digital team to devise acquisition activity, and build and maintain programmes that retain and grow support from our database. Conduct A/B testing across our email activity (including subject lines and call to action buttons) to optimise future email campaigns and programmes. Act as an internal consultant, advising Account Executives and other colleagues across the organisation on how to use email to best meet their objectives, such as fundraising colleagues delivering workflow emails. Produce email content for digital campaigns or newsletters as required. Work with colleagues to add value to offline fundraising campaigns through our email marketing efforts. Qualifications The ideal candidate will be innovative, creative and capable of capturing our subscribers, raising awareness of what we do and building an audience of warm supporters who go on to take action through donating, volunteering or getting involved. You should have excellent written English skills, a strong grasp of regulatory requirements such as data protection and accessibility, experience in email marketing preferably at a non‑profit, the ability to interpret and monitor data to deliver reports, a keen eye for design, and experience developing content and graphics for email. You will also need to be an excellent copywriter and proofreader. About us Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in‑patient care and community living well services. Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life‑limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together. Benefits Company pension scheme or NHS pension scheme for eligible employees Up to 35 days’ annual leave inclusive of bank holidays On‑site education support and study leave opportunities Option to access Health Shield and cover your everyday cost of healthcare for less Free parking, subsidised meals and various social activities Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card Employee Assistance Programme Death in Service We warmly welcome applications from all sections of our community and invite suitably experienced people from various industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people‑centric organisation like ours. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires an Enhanced disclosure to the Disclosure and Barring Service to check for any previous criminal convictions. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing and Sales Industry: Hospitals and Health Care #J-18808-Ljbffr