Presales Solutions Engineer- Team Lead

4 days ago


Faringdon, United Kingdom Cyber Search Ltd Full time

Salary: £110,000 £120,000 total comp (Base + Bonus + RSUs) Work Setup: Hybrid (3 days in-office) Location : Central London (Farringdon) Our Client is a Nasdaq listed Software Company. The worlds leading platform to accelerate and enable, direct-to-consumer, global e-commerce growth. Growing rapidly since 2013, operating from offices globally and is the chosen partner of hundreds of brands, including Hugo Boss, Marc Jacobs, Etam, M&S, Versace and more. They are looking for a Presales Solutions Engineer Team Lead to join their growing team in London. This is a strategic and hands-on role where you’ll lead and mentor a team of Solutions Engineers and work closely with Sales, Product, and R&D teams. Your goal is to help global retailers successfully adopt and integrate with the company’s platform. You’ll be the go-to technical expert during the sales process, advising merchants on best practices for integrating our platform with eCommerce systems and custom-built solutions. This is not a coding role, but a solid understanding of APIs and how technical systems interact is crucial. You’ll be working closely with both technical and non-technical stakeholders, so strong communication skills are a must. What You’ll Do Lead, coach, and scale a team of Presales Solutions Engineers Own the technical presales process: demos, platform walkthroughs, and solution design Support merchants during the sales cycle, ensuring a seamless onboarding experience Collaborate with Product, R&D, and Sales to improve integration strategies and customer outcomes Gather client feedback to influence platform enhancements and priorities Present technical solutions in a clear and engaging way, internally and externally What We’re Looking For 4+ years in a technical, client-facing role in SaaS (Solutions Engineering, Presales, or similar) Previous leadership or team management experience Bachelor’s or Master’s degree in Computer Science (or similar technical background) Solid understanding of APIs and system integration (you won’t be coding, but you’ll need to explain how things work) Excellent communicator, comfortable simplifying complex tech to any audience Bonus: eCommerce experience (e.g., Shopify, SFCC, Magento) Bonus: Fluency in French is a major advantage Benefits Hybrid Work Model 3 days in-office (Central London, Farringdon), 2 days remote for improved work‑life balance Global Impact Collaborate with leading international brands like Hugo Boss, Marc Jacobs, and Versace High-Growth Environment Join a Nasdaq-listed, rapidly scaling global SaaS company #J-18808-Ljbffr



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