Trinee Customer Sales Advisor

2 weeks ago


Kilmarnock, United Kingdom GAP Group Full time

The Role Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, the Hire and Sales Coordinator plays a pivotal role in driving our business' success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the Trainee Hire and Sales Coordinator will include: Processing all hire desk administration including customer and supplier queries Managing approx. 40‑50 incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently About You Successful applicants should demonstrate the following: Excellent customer service skills Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative All training will be provided for the position, so no experience in a similar role or industry is necessary About Us About GAP Group GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company‑funded social events) Cycle to Work Scheme Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next?If you fit the profile and are up for the challenge, we would love to hear from you To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER #J-18808-Ljbffr



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