Sales Membership Consultant

6 days ago

Metropolitan Borough of Solihull, United Kingdom Virgin Active Full time

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Sales Membership Consultant to join our Club teams, to provide an elite service to all our cub members and any visiting prospects. As a Sales Membership Consultant you you alongside your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue. The Role Acting as the point of contact for members, elevating their member experience at every touchpoint. Addressing member inquiries and uphold meticulous standards of administration and support. Responsibilities Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House, to providing new Member visits. Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month. Ensuring that all activity targets are met to achieve our desired net growth. Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club. Providing advice on all activities related to Exercise Experience and products offered by Virgin Active. Supporting the smooth operation of your club and consistently provide exceptional customer service to all. Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management. Qualifications Previous experience of working in a customer centric, target driven role (desirable but not essential). Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike. Good communication skills. Benefits 30 days (including bank holidays) annual leave - and we want you take them. Access to The Peoples Pension, with our contributions at 3%. Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. Discounts across Virgin active – everything from guest passes to 50% off PT sessions. Access to Virgin Family benefits including discounts with Virgin Atlantic, Virgin Holidays and Virgin Media/O2. 20% off food and drink at our KAUAI branches located in clubs. Salary Finance programme – loans and savings plans, plus personal finance support. BUPA employer assistance programme – 4 free counselling sessions. Complimentary corporate letting services with Dexters – no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Discounts on VA Academy courses taught by the very best instructors. #J-18808-Ljbffr

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