One Stop

2 weeks ago


Cheltenham, United Kingdom One Stop Stores Ltd Full time

About the role We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. You will be working in a fast‑paced retail environment where no day is the same. As a Customer Service Assistant you will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance. Key responsibilities Know your customers and serve them with passion and pride, giving great natural service. Encourage customers to give feedback via the ‘Have Your Say’ survey. Work across all areas of the store (online, tills, replenishment, vending and stock routines) to meet customer needs. Apply safety training to work safely. Take part in seasonal, community and charity events, creating a great inclusive atmosphere. Understand store performance and work to deliver profit. Live the values, welcome everyone and follow policies. Clock in and out accurately for pay. Follow security procedures and wear safety equipment where appropriate. Follow the Think25 policy when serving age‑restricted products. Respond quickly to assistance calls or interventions on self‑service checkouts. Maintain clean, tidy aisles free of congestion. May be responsible for running the shift in the absence of the Shift Leader or Store Manager. Follow all training to keep the store safe and legal. For Post Office Local stores, support day‑to‑day post office operations, including background checks. Benefits One Stop offers competitive pay, flexible working and a range of benefits that support both your professional and personal life. You’ll also be part of a community‑focused organisation that values inclusive teamwork, development opportunities and continuous improvement. Diversity & Inclusion One Stop is an inclusive workplace that celebrates the unique backgrounds, perspectives and experiences of all colleagues. We actively support diversity through our Disability Confident Programme, reasonable adjustments during recruitment and our six colleague networks (Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, Women). #J-18808-Ljbffr


  • One Stop

    3 days ago


    Cheltenham, United Kingdom One Stop Full time

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  • One Stop

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    Cheltenham, United Kingdom Tesco Full time

    One Stop • Cheltenham • Apply by 24-Sep-2025We\'re looking for a Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store...


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