Renewals Account Manager

OverviewRenewals Account Manager - Cloud & Cortex at Palo Alto NetworksJoin to apply for the Renewals Account Manager - Cloud & Cortex role at Palo Alto Networks.Get AI-powered advice on this job and more exclusive features.Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a fewAt Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.Job DescriptionYour CareerThe role of the Renewals Account Manager for Cortex and Prisma Cloud is key to ensuring the success of Palo Alto Networks’ fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers. Alongside this, you will work collaboratively with the channel to ensure that customers have a positive and successful experience with their Palo Alto Networks deployment.Your ImpactResponsible for renewing contracts focused on our Cortex and Prisma Cloud portfolios - Your portfolio includes Cortex XDR, Xpanse, XSOAR, and XSIAM, and Prisma Cloud solutionsWork in tandem with the Cortex and Prisma Cloud Sales Teams to understand the customer environment and identify the customer needExcellent ability to communicate with an array of internal teamsManage all Cortex and Prisma Cloud maintenance and subscription renewals in your territoryQuote generation, including the creation of coterminous quotesUpsell to multiyear Cortex and Prisma Cloud renewals by positioning value to the customerDiligently follow up with Regional Sales Managers, Inside Sales, channel partners and end-users to bring in renewals before the expirationSubmit accurate and timely forecast through Salesforce.com and clariWork within existing renewals database and collaborate with Sales Operations and IT to drive process and systems improvements and best practicesQualificationsYour ExperienceExperience in managing customer renewal install base for assigned Enterprise and Commercial accountsExperience working with Channel PartnersTrack record of achieving sales goals and objectivesExperience using Salesforce.com and clari for forecasting and CPQ for quotingEnthusiastic, driven and confident - ability to clearly and persuasively articulate the company’s mission, product and business opportunityAbility to learn new technologies quickly, adapt to changing needs and possess strong analytical skillsAbility to quickly build productive relationships in a fast-paced, performance-driven environmentStrong time management and interpersonal skillsEnglish language proficiency, other European languages (German, French, Spanish) preferableAdditional InformationThe Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr