SAP SD Functional Lead-Retail

Join our growing team at Infosys Consulting as a Functional Lead - Commercial (Retail) to help our ERP practice drive digital transformation for global firms.Our ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. We cover strategy, implementation and innovation to help clients achieve their transformation agenda.The Role. The Functional Lead - Commercial (Retail) is responsible for driving end‑to‑end solution design, process optimisation and implementation of SAP S/4HANA Commercial/SD processes within a retail environment. This role acts as the primary bridge between business stakeholders and the SAP technical teams, ensuring commercial processes are aligned with business goals, industry best practices and S/4HANA capabilities.Key Responsibilities1. Solution Design & DeliveryLead design workshops for Order‑to‑Cash (O2C), pricing, promotions, retail master data and integration with POS/e‑commerce systems.Translate business requirements into functional specifications for S/4HANA.Drive the configuration of SAP SD and retail‑related commercial processes.Ensure solutions adhere to SAP best practices, industry standards, and enterprise architecture.2. Implementation & Project ExecutionLead the SAP S/4HANA Commercial workstream through design, build, testing, training, and go‑live.Create and maintain configuration documents, functional specs, test scripts, and user manuals.Manage integration with SAP CAR, SAP Retail, SAP MM, FI, and third‑party retail systems (OMS, POS, WMS).3. Business PartneringWork closely with merchandising, sales, supply chain, finance, and store operations teams.Provide expert guidance to business stakeholders on process improvements and retail‑specific commercial flows.Facilitate UAT sessions and support end users during stabilization.4. Support & Continuous ImprovementLead issue resolution, root‑cause analysis, and enhancement requests.Identify opportunities for automation, process optimisation, and feature adoption in S/4HANA.Stay updated on SAP S/4HANA innovations, retail trends, and localisation/legal requirements.RequirementsConsulting experienceExperience in a top‑tier consulting environment is necessary.Functional ExpertiseHave at least 12‑15 years of experience in this area.Strong knowledge of:SAP SD (Pricing, Credit Management, Billing, ATP, Deliveries).Retail processes: promotions, assortment, article master, POS integration, pricing hierarchy.Integration with SAP MM, FI, CAR, e‑commerce, and OMS.Experience in greenfield, brownfield or rollout S/4HANA projects.Industry ExperienceExperience in Retail, Fashion, Grocery or Consumer Goods organisations.Understanding of multi‑channel and omnichannel retail operations.Technical CapabilitiesAbility to write and review functional specifications for RICEFW objects.Knowledge of IDocs, APIs, and interface technologies.Basic familiarity with Fiori apps for O2C.Leadership & Soft SkillsStrong stakeholder management and communication skills.Ability to lead functional teams and coordinate with cross‑functional workstreams.Analytical mindset with the ability to solve complex business problems.Project‑related mobility / willingness to travel.EducationSAP certification in SD or S/4HANA (preferred).BenefitsIndustry‑leading compensation and benefits, top training and development opportunities.Inclusive and entrepreneurial culture with strong focus on inclusion, equity and diversity.Global reach and recognition as one of the UK’s top firms for diversity and employee satisfaction.Opportunity to work on high‑impact transformation projects for top brands. #J-18808-Ljbffr