Pension Systems Officer

1 week ago

Barnsley, United Kingdom South Yorkshire Pensions Authority Full time

Junior Pension Systems Officer South Yorkshire Pensions Authority Location Barnsley, S71 1HG Pay Range Starting salary £25,992 per annum, rising up to £31,067 per annum. Employment Type Permanent, Full Time What You’ll Be Doing You will join our small, friendly and progressive Pension Systems Team, responsible for the maintenance and progression of the current Pensions Administration System and for delivering a high‑quality support service to the main customer‑facing administration teams across SYPA. Support project work to assist the Systems Team in implementing continuous improvement initiatives. Maintain system support and upgrades, ensuring data integrity and contributing to testing of new releases. Respond to and resolve routine system issues reported through the Internal Helpdesk system, escalating more complex queries as appropriate and assisting with back‑office query resolution relating to case processing. Assist in producing or amending standard reporting queries, using SQL under guidance and identifying/reporting errors resolved with established SQL scripts. Qualifications and Skills Level 2/3 qualification or equivalent; or evidence of ability at an equivalent level. Office administration experience, confidently handling administrative procedures. Working knowledge of relevant systems, equipment, processes and procedures. Competent in a range of IT tools. Ability to work with others to achieve objectives and provide excellent customer service. Clear communication skills, both oral and written. Accuracy and ability to prioritise and organise own workload. Ability to apply health and safety, equality and diversity, and other SYPA policies and procedures. You do not need prior pension experience; a well‑planned induction and training programme will be provided. Highly motivated, keen to learn and genuinely interested in this type of work are essential. Previous pension experience, particularly LGPS, may enable an appointment above the starting salary. Benefits Generous annual leave policy—28 to 36 days, plus statutory bank holidays, with the option to accrue and take up to 13 extra days per year via Flexitime. Flexible Working Hours policy (Flexitime) allowing you to work your contracted hours to suit you and the team. Automatic enrollment into the LGPS (Local Government Pension Scheme) providing a salary‑related pension with employer contributions. Wellbeing initiatives: regular webinars on health & wellbeing, fresh fruit, tea, coffee, and employer‑provided flu vaccination vouchers each year. 24/7 confidential helpline, access to workplace counselling and Occupational Health. Access to benefits and discounts through the Wider Wallet scheme. Centrally located modern office near public transport links; staff on‑site parking available. Closing Date – 28th November 2025Interview Date – 15th December 2025. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Early applications are encouraged as we will be shortlisting throughout the duration of the campaign. #J-18808-Ljbffr

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