Retail Customer Advisor

7 days ago


Queen's Head, United Kingdom Three UK Full time

Retail Customer Advisor – Londonderry (SC) – 12 Hours Company: Three UK – an arm of VodafoneThree.Location: Unit M 17A Foyleside Shopping Centre, 19 Orchard Street, Londonderry, United Kingdom, BT48 6XY. Salary: Excellent basic salary plus an on‑target bonus of 25%, paid monthly based on store performance. Working Hours: Part‑time, 12 hours across 2 days per week, including weekends on a rotation basis. Role Overview: As a Retail Customer Advisor at Three UK, you will understand and meet each customer's unique needs as they enter the store. Your dedication to customer service and knowledge of our products will help us achieve sales targets as part of a team. Key Responsibilities: Customer Engagement – Enhance the customer journey through meaningful interactions that leave customers feeling positive and valued. Service Excellence – Create exceptional experiences by tailoring and promoting our innovative products and services. Performance Enhancement – Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency – Provide personalised solutions for customers with general mobile or network‑related enquiries, ensuring a prompt resolution. Qualifications & Key Qualities: Customer‑Focused – Passion for delivering exceptional service and ability to understand and meet customer needs. Team Collaboration – Works well within a team, contributing to a positive high‑performing environment. Problem Solving – Resourceful and proactive in resolving customer enquiries and challenges. Full training is provided; no prior knowledge of our products is required – ambition and drive to learn matter most. Benefits: A free staff handset + unlimited SIM card 4.5% employer pension contribution Life assurance Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro‑rata) Retail‑specific perks: A Tastecard membership Money to spend with Uber Access to discounts across thousands of retailers, activities, gyms, and health clubs through the Perks at Work scheme Opportunity to win ‘Three Celebrates’ monthly and annual awards We care about our people’s success with competitive pay, bonuses, and up to 31 days off. Advance career growth with strong learning & development tools. We believe everyone should have the opportunity to interview for a role that matches their skills. We provide reasonable adjustments during the interview process to accommodate accessibility needs. If you require assistance, please contact your recruiter or email jobs@three.co.uk. #J-18808-Ljbffr



  • Queen's Head, United Kingdom Three UK Full time

    A major telecommunications company is seeking a Retail Customer Advisor in Londonderry. In this part-time role, you will enhance customer experiences, achieve sales targets, and provide personalized solutions. No prior experience is necessary as full training will be provided. Benefits include a free staff handset, pension contribution, life assurance, and...


  • Queen's Head, United Kingdom Three UK Full time

    A leading telecommunications company is seeking a Retail Customer Advisor to provide exceptional customer service in Londonderry. In this part-time role, you will engage with customers, enhance their experience, and meet sales targets. No prior experience is required, as full training will be provided. The company offers competitive pay at £12.60 per hour,...


  • Queen's Head, United Kingdom Three UK Full time

    Retail Customer Advisor (Londonderry) – 24 hours Three UK – Location: Unit M 17A Foyleside Shopping Centre, 19 Orchard Street, Londonderry, United Kingdom, BT48 6XY. Salary: £12.60 per hour + an on‑target bonus of 25%, paid out monthly based on your store's performance. Working Hours: Part time 24 hours across 4 days per week, including weekends on a...

  • HR Advisor

    2 weeks ago


    Northwood and Birches Head, United Kingdom Page-Hired Full time

    **HR Advisor** - An annual salary in the range of £30,000 - £32,000. - A company car as part of the package. - A healthcare cashback plan for your wellbeing. - Access to 'My Discounts' - a platform offering savings on various products and services. - Recognition for your dedication and hard work through our Long Service Awards. - The chance to work in a...


  • Head, United Kingdom Me+Em Full time £25,000 - £40,000 per year

    Job Role: Retail, CX and Finance Data Analyst Reporting to: Retail Director Location: Head Office, White City Place, West London Contract type: 3 month Fixed Term Contract - Full Time, 37.5 hours per week ​ ​ About Us: ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship...


  • St Austell, Cornwall (Head office), United Kingdom Ocean Housing Full time

     Join Ocean Housing as a Customer Experience Advisor Location: Stennack House, St AustellHours: 36 per weekSalary: £24,969.74 per annumContract: PermanentOcean Housing is offering an exciting opportunity to become a key part of our Customer Experience Team. If you're passionate about delivering first-class customer care and thrive in a dynamic,...


  • St Austell, Cornwall (Head office), United Kingdom Ocean Housing Full time £21,600 - £31,374 per year

     Join Ocean Housing as a Customer Experience Advisor Location: Stennack House, St AustellHours: 36 per weekSalary: £24,969.74 per annumContract: PermanentOcean Housing is offering an exciting opportunity to become a key part of our Customer Experience Team. If you're passionate about delivering first-class customer care and thrive in a dynamic,...


  • Exley Head, United Kingdom Asda Stores Ltd. Full time

    A leading supermarket chain in the UK is seeking a Section Leader to manage operations and a team in a dynamic retail environment. You'll be responsible for ensuring excellent service and maintaining high standards within your section, while also motivating and coaching team members. A passion for customer service and adaptability in a busy setting are...

  • Order Processing

    2 days ago


    Head, United Kingdom Fitshop UK Limited Full time

    We believe it is important to provide quality support for our Customers. We need our Customer Care team to be confident, polite and personable individuals, with outstanding communication skills to provide a first-class Customer journey through a variety of communication channels.  As an ambassador for Fitshop, you will support, resolve all queries for our...

  • Store Design

    2 weeks ago


    Head, United Kingdom The Orange Square Company Full time £40,000 - £80,000 per year

    About the House of CreedThe House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.​​About the roleWe are looking to appoint an experienced Store Design & Visual Merchandising Manager.The role is accountable and combines strategic...