Data Quality Manager

Closing Date: 2025-12-31 Location: Durrington, Worthing (Hybrid 1-2 days a week) Contract Type: Permanent Salary: Market Value (DOE) + bonus Hours: 37 hours per week Join the Data Revolution at Southern Water At Southern Water we are on a bold journey to become the UK’s most data‑intelligent water utility. Data, Analytics and AI are integral to our operations and we are embedding data and analytics across every corner of the organisation to power smarter decisions, optimise processes and enhance the customer experience. Our Transformation Is Ambitious Moving from data‑aware to data‑driven – every insight drives action and every pattern reveals opportunity. Turning data into our most powerful asset, unlocking operational excellence and customer value through advanced analytics. Evolving from basic automation to cognitive operations, where systems learn, adapt and make autonomous decisions. Embedding intelligence into every process to build a living, learning organisation that improves each day. Democratising data, empowering every employee with the insights they need to innovate and excel. Data Quality Manager As Data Quality Manager, you’ll play a pivotal role in delivering our Data Transformation Plan, focusing on the implementation and advancement of our Data Quality Framework using MS Purview. You will champion data quality, driving improvements that unlock business value and enhance decision‑making across the organisation. What You’ll Do Lead the development and operation of the Data Quality Committee, engaging Data Owners, Stewards and stakeholders for continuous improvement. Monitor and report on data quality performance using enterprise tooling (MS Purview), identify issues and coordinate resolution. Develop KPIs and metrics that provide visibility and actionable insights to Data Owners. Collaborate across Data Governance, Architecture, BI and Analytics teams to ensure alignment and quality in data product delivery. Promote a culture of data quality and fluency, helping the organisation understand and value high‑quality data. Influence and inspire stakeholders at all levels to embed data quality into every initiative. What You’ll Bring Proven experience in Data Quality Management and enterprise tooling (MS Purview). Strong understanding of data governance frameworks, metadata management and master data principles. Ability to identify data issues, perform root cause analysis and implement corrective actions. Experience developing and maintaining Data Dictionaries, Catalogues and Business Glossaries. Excellent communication and stakeholder engagement skills, with the ability to influence and negotiate effectively. Knowledge of GDPR and data privacy standards, with a risk‑aware mindset. Desirable Experience managing large‑scale data quality initiatives. Familiarity with Agile methodologies. Passion for data literacy and enabling others to succeed through data. Why Join Us? Southern Water is undergoing a once‑in‑a‑generation transformation and you’ll be at the centre of it. We offer a collaborative, supportive environment where innovation is encouraged and impact is celebrated. If you’re ready to make a difference in the water and waste industry – and help shape the future of data – this is your opportunity. What Do We Offer? 25 days annual leave + Bank Holidays. Free annual flu jab and eye test vouchers. Pension contributions up to 11% (depending on your contribution). An employee assistance programme. A network of sports and social clubs. Company and performance‑related bonus. Life assurance equal to 4x salary. Salary sacrifice electric car scheme (after 6 months service). Health Cash Plan. Two paid volunteering days a year. Occupational health service. Discounts with over 800 popular retailers. Digital GP service. Study support may be available for job‑related qualifications. Competitive maternity & paternity leave and flexible return‑to‑work options. Cycle to work scheme. Does this opportunity excite you but you’re not 100% sure if you meet all the requirements? Or are you concerned about office hours? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. We encourage you to engage with us and find out more about this role. Privacy Statement Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application. All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months). If you do not meet these criteria, your application will not be considered. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Utilities #J-18808-Ljbffr