Senior Product Analyst

Senior Product Analyst Department: Data & Analytics Employment Type: Full Time Location: Cardiff Description Hybrid: 2 days per week in-office In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible. We’re part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services. Confused.com is at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today About the role As a Senior Product Analyst at Confused.com, you will be crucial in driving business impact and decision‑making by bridging the gap between data and insight. In this role, we are looking for someone who will identify opportunities for deep analytics on customer behaviour and site performance by working closely with a variety of teams and stakeholders from across the business. As a member of the comparison analytics team, you will partner with the product teams who look after our key comparison journeys and play a pivotal role in crafting the ultimate user experience for Confused.com customers. Join us on our mission to allow anyone in the UK to confidently and effortlessly find insurance plans which suit their needs, empowering consumers to make confident decisions. We strive to simplify some of the most complex and daunting consumer marketplaces, to genuinely improve the lives of our users. We answer questions like: Where are the key drop‑off points in our quote journey, and what are the most effective ways to improve conversion? How can we use what we know about our customers to tailor and personalise their experience? What impact does this have on conversion? What incentives drive and influence transacting and acquisition on our funnels and channels? What you’ll be doing: You’ll be using tools and databases including Databricks, Tableau, DBT and Python, to tackle important problems that we’re only just starting to understand, in order to: Develop robust product analytics for our insurance products, including event tracking strategy, platform insights, and user behaviour analysis Manage data from its raw format to an output of comprehensive dashboards, creating compelling, actionable and high‑value bespoke analysis that allow for data storytelling and decision making Collaborate with, and influence peers across product, engineering, design, and the wider business to make data‑driven decisions guided through split tests Design and evaluate A/B tests to enhance customer experience and conversion Explore data for new insights and recommendations to improving consumer journeys across our businesses Lead company wide analytics initiatives to advance our analytical capabilities and keep us one step ahead of the business and industry requirements What we’re looking for: Experience in digital/web analytics, A/B testing and optimising digital products. Track record of driving business decisions and impact. Strong SQL skills; particularly in reference to Databricks with experience in using analytical and data tooling such as Python, Tableau, Git, dbt etc. Understanding of data engineering concepts and practices, with the ability to work with engineering to translate business requirements and ensure the data is structured appropriately for the required analytics Experience with data modelling, ETL process and/or data pipeline creation Comfortable managing multiple projects and stakeholders with competing deadlines and priorities, ensuring the highest value work gets prioritised and accomplished in a proactive and timely manner and ability to communicate complex results in a clear, accessible way Ambassador for data, demonstrated ability to work with multi disciplinary teams and advocate for data driven decisions Our commitment to you: At RVU, we are dedicated to developing valuable, inclusive, and user‑friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members. What we offer We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere” Employer matching pension contributions up to 7.5% A one‑off £300 “Work from Home” budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life 25 days holiday (increasing to 30 days) + 2 days “My Time” per year Private medical cover, critical illness cover, dental plans and employee assistance programme Free gym access Employee discounts programme A healthy learning and training budget to support your development Electric vehicle and cycle to work schemes Regular events - from team socials to company‑wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know. #J-18808-Ljbffr