IRS Urgent care Practitioner | Lancashire

Role Overview Base: Avondale, Royal Preston Hospital or Bickerstaffe House, Ormskirk District General Hospital. Positions are available at either base. Come and join our Initial Response Service team. This is an exciting time to be part of the crisis pathway and support people with mental health to ensure they access the most appropriate support at the right time. Key Features of the Service A single referral point for GPs and other professionals A 24‑hour telephone advice and support for people who use services and carers to be able to self‑refer. We offer mental health triages/assessments over the phone or face to face. More responsive crisis services with improved experiences for people who use services, carers and professionals. We work together as a team, supporting one another in everything that we do. As we are a 24‑hour service we are open to flexible working patterns if needed. IRS is the front door to services and anyone from GP or professionals can call and the clinicians have the capacity to respond within hours, giving great customer service which gives great job satisfaction for the clinicians. There has never been a more exciting time to join our Trust. You will be part of delivering a significant transformation to the way services are accessed and delivered. What We’re Looking For We are looking for experienced Band 6 Nurses, Social Workers or Occupational Therapists to join our expanding team. Key Responsibilities Our aim is to provide people with mental health issues access to the support they need at the right time, with positive outcomes. We help people with a wide range of mental health disorders to ensure that they get the right support at the right time. The service is 24/7 but as a Triage Practitioner you will be working a shift pattern within our teams based in Preston at Royal Preston Hospital and will include referral screening, triaging, signposting and supporting the call handlers and administrators team, who provide information and support over the telephone. Shift times and days are negotiable and can be discussed at interview. We are looking for people who are dedicated to promoting recovery, and who can inspire people experiencing mental health issues and their families that recovery is possible for everyone. Diversity & Inclusion LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups. If you’d like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. Working Patterns LSCFT supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, home/remote working, and flexi‑time. Further Information For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT. This advert closes on Tuesday 2 Dec 2025. #J-18808-Ljbffr