Street Outreach Worker

About us

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Housing & Homelessness Services

A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

Accommodation to us doesn't just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.

About the Job

We are seeking a professional and welcoming individual to join our team as a Street Outreach Worker on a fixed term basis. The Homeless Response Service and Somewhere Safe To Stay delivers homelessness support in North Tyneside. Working as part of a larger cross borough team, the service responds to sightings and referrals of homelessness, supporting people out of homelessness into temporary and permanent accommodation.

Working as part of a team of Street Outreach Workers covering North Tyneside, you will support rough sleepers, prevent homelessness, and move people through homeless assessments to safe and secure accommodation.

You will support and engage rough sleepers, respond to rough sleeper sightings, and participate in early morning and evening outreach with colleagues as needed.

The role will involve supporting those at risk of or currently rough sleeping into our own assessment beds. Whilst in these beds, you will continue to support, co-ordinate relevant assessments such as Adult Social Care, and take a direct role in the Personalised Housing Plan for that individual. You will intensively support people to navigate out of homelessness and reduce repeat homelessness.

This role offers a varied routine working with a dedicated team covering a large geographical area of the North East. Please note, a valid UK driving licence is essential due to the nature of the role.

If you are ready to make a positive difference as a Street Outreach Worker, then we would love to hear from you.

This role will be based from North Tyneside with a shift pattern of 5 days over 7, which will include 3 early morning Outreach starting at 6.30am each week and one Saturday and one Sunday per month.