Water Regulations Inspector

We have an exciting opportunity for a Water Regulation Inspector to join the Clean Water Service Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Clean Water Service Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators. The position of Water Regulations Inspector plays a key role in facilitating improvements to the quality of drinking water and protecting public health. As an Inspector, you will be part of a dedicated technical team regulating the drinking water quality in Yorkshire on matters relating to the Water Supply (Water Fittings) Regulations 1999, herein after referred to as the Water Regulations. Where you fit in: Assess plumbing systems for regulatory compliance via audits, inspections, and investigations Participate in technical audits of plumbers and contractors Collaborate with stakeholders to prioritise remedial work Apply statutory enforcement mechanisms to secure compliance Support Lead Technical Advisors with follow‑up inspections Inspect new premises and workmanship quality, raising awareness of Water Regulations Resolve technical issues related to plumbing installations and regulations Provide technical advice to customers to help achieve compliance Ensure excellent customer service and act as main contact for Water Regulations matters Support YW staff with technical advice and summary reports Promote Water Regulations across the business and industry Deliver campaigns and training to improve plumbing standards Influence external stakeholders from students to company directors Support junior team members and colleagues with technical understanding Record inspection feedback and maintain customer database records Prepare and issue customer correspondence and inspection reports Assist with enforcement documentation and prioritisation Report KPIs and activities to Team Manager monthly Ensure compliance with Health, Safety, Environmental, and Quality standards Qualifications Qualified plumber to minimum NVQ level 2 with previous knowledge and experience within the plumbing sector Excellent customer service skills Ability to develop and maintain effective internal and external relationships Clearly demonstrates the Yorkshire Water company values and behaviours Excellent organisational skills Rigorous attention to detail to ensure 'right first time' performance Knowledge of the Water Supply (Water Fittings) Regulations 1999 would be an advantage, but training will be given to the right candidate Previous experience in a commercially oriented and/or regulated environment Previous experience gained within the broader utilities, or a customer focused environment Benefits Competitive salary depending on experience (£32,612 - £40,762) Company Car Benefit Annual incentive related bonus (£1,000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Water Regulation Inspector progression plan 25 days annual leave plus bank holidays – plus an extra wellness day Life assurance cover of 4 times pensionable salary Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle‑to‑work scheme, gym membership discounts and many more Location and Working Arrangements Covering the entirety of North Yorkshire. The ideal candidate must live central in North Yorkshire to be considered for this role. Daily travel to multiple sites required with use of company vehicle. Work type: Permanent. 37 hours per week, Monday – Friday. We support flexible working patterns and job‑share options where possible. If you have experience in plumbing and want to help us deliver great service for our customers whilst looking after the environment, apply today to find out what a career with Yorkshire Water can offer you. Additional Information Successful applicants will be required to undergo pre‑employment checks including a basic disclosure check, a medical questionnaire, and may need a security vetting process. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to support your application experience. Kelda Group reserves the right to close this position before the published closing date. No agencies please. #J-18808-Ljbffr