Forecast & Planning Specialist

2 days ago

Leeds, United Kingdom Yorkshire Water Full time

Forecast & Planning Specialist Salary from £29,442 - £34,297 per annum dependant on experience. Benefits Annual performance related bonus Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Forecast & Planning Specialist progression plan 25 days annual leave plus bank holidays – plus an extra wellness day Life assurance cover of 4 times pensionable salary Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more Location and Working Conditions Initially based in Bradford, the role will move to Leeds Valley Park in Summer 2026. Hybrid working arrangement – 3 days in office per week. Working hours: full‑time, 37 hours per week between 8:00 am – 6:00 pm, Monday to Friday. About the Role We have two exciting opportunities for Forecast & Planning Specialists to join the Performance & Planning team at Yorkshire Water. As a Forecast & Planning Specialist, your role will ensure that the Customer Management Centre has the correct resource allocation based on accurate forecasting and planning. Your responsibilities include balancing staffing availability, prioritising business KPIs, scheduling, and recommending areas of improvement. Responsibilities Develop close working relationships across the Customer Management Centre to enable accuracy when forecasting. Manage variance to plan and highlight key risks, ensuring communication to key stakeholders such as Team Managers, Team Leaders, and Senior Leaders. Manage allocation of Annual Leave and Bank Holiday Leave, maintaining accurate records. Ensure operational rota’s are accurate and up to date. Balance staffing availability and prioritise business KPI’s when scheduling. Recommend improvements and drive efficiencies. Qualifications and Skills Proven analytical skills – able to interpret complex data and translate insights into clear, actionable decisions. Experience in a busy, fast‑paced environment with strong organisational skills and the ability to adapt quickly. Confidence in planning and managing workload effectively. Experience with workforce management systems such as Alvaria/Aspect (training provided if required). Clear and confident communicator who can build relationships, influence stakeholders, and promote a positive culture. Proactive in seeking opportunities to improve processes and drive efficiencies, with the ability to manage initiatives from start to finish. Solid IT proficiency, including Microsoft Office tools. Application Please upload an up‑to‑date CV and a covering letter outlining your relevant experience for the role. Recruitment Process Closing Date: 4th January, 2026. If successful, pre‑employment checks including a Basic Disclosure Check and possibly a security vetting process will be conducted before commencement. All roles are subject to a medical questionnaire and further medicals when required. Accessibility We are committed to removing barriers and ensuring our recruitment process is accessible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will discuss reasonable adjustments. Other Information No agencies please. #J-18808-Ljbffr

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