Operations Manager

21 hours ago

Birmingham, United Kingdom Simon Acres Group Full time

Operations Manager

Location:

West Midlands

Salary:

£55,000 DOE

Hours:

Full-time, Monday–Friday

KBB Recruitment are pleased to be working with a leading bathrooms manufacturer, Due to continued growth, our client is now seeking an experienced Operations Manager to oversee and optimise operational performance.

This is an excellent opportunity to join a forward-thinking, values-driven organisation known for its commitment to quality, innovation, and exceptional customer service.

The Role

The Operations Manager will play a key strategic role in leading and developing the operational function, ensuring efficiency, accuracy, and service excellence. Responsibilities include:

Key Responsibilities

Lead all operational activities with full accountability for cost control, productivity, and delivery against targets.

Drive continuous improvement initiatives using Lean methodologies to enhance efficiency and reduce waste.

Promote and embed a proactive safety culture, ensuring compliance with all regulatory and health & safety standards.

Build strong cross-functional collaboration and adapt quickly to changing business needs to deliver outstanding customer outcomes.

Develop, coach, and empower operational team members, fostering a high-performance culture.

Ensure strong stock accuracy and smooth processes across warehousing, delivery, and customer service.

Monitor performance metrics, turning data insights into actionable decisions.

Provide regular performance reporting and operational updates to senior management.

Support the integration and adoption of new systems and operational processes.

Encourage teamwork, accountability, and open communication across departments.

Manage challenging conversations and resolve conflicts constructively.

Maintain quality standards, ensuring all products are secure, correctly presented, and dispatched in excellent condition.

Work collaboratively with customer experience and sales teams to resolve order or delivery issues efficiently.

Demonstrate flexibility by supporting increased volumes or urgent orders when required.

About You

The ideal candidate will bring strong operational leadership experience, excellent communication skills, and a proactive approach to improvement and problem-solving.

Key Requirements

Minimum of

5 years’ managerial experience

in an operational role, ideally within a medium-sized business in FMCG or a related industry.

Outstanding communication skills, with the ability to engage confidently at all levels.

Highly organised, able to prioritise effectively and manage multiple demands.

Strong analytical skills with the ability to make informed, data-driven decisions.

Proven leadership, planning, and problem-solving abilities.

Competent in IT systems, including ERP and Warehouse Management Systems (WMS), with experience implementing new technologies.

Resilient, adaptable, and confident in managing people and processes.

Experience in recruitment and selection.

If you are an experienced Operations Manager looking for a new challenge within a growing and innovative business, KBB Recruitment would love to hear from you.

How to Apply

To apply, please send your CV and a brief covering note to

(url removed)

or contact Amber on

(phone number removed).

KBB Recruitment

are acting as the employment agency for this position

  • Area Manager

    2 weeks ago

    Birmingham, United Kingdom Operations Full time

    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager youll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe...

  • Area Manager

    7 days ago

    Birmingham, England, GBR, United Kingdom Operations Full time

    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe,...

  • Forklift Driver Counterbalance

    4 weeks ago

    Birmingham, United Kingdom Staffline Operations Full time

    Great opportunity to work as a Forklift Driver Counterbalance for our client, which specialises in equipment maintenance, facility management, installations and relocations, finished vehicle logistics, technical cleaning, spare parts management (MRO), and many other industrial services. Staffline is recruiting Forklift Driver Counterbalances in Hams Hall,...

  • Senior Consultant Programme Management TC UKI

    2 weeks ago

    Birmingham, United Kingdom Legal operations Full time

    At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to...

  • Operations Manager

    1 week ago

    Birmingham, United Kingdom Zenoot Ltd Full time

    Recruiter: Michael PageLocation: BirminghamSalary: £55,000 - £62,000 + benefitsApplication date: 6th Nov 2025 About Our Client This organisation is a UK leader in energy from waste with a growing portfolio of operations across the Midlands. Its Birmingham based plant is 24/7 operation and boasts YOY growth with ambitious plans for the next 5 years...

  • Operations Manager

    2 weeks ago

    Birmingham, United Kingdom Gravity Recruit Full time

    Retail Operations Manager - Birmingham Are you ready to lead flawless cash management and stock operations in retail? Our client is looking for a strong retailer / operator to take on this role in their Birmingham flagship store.As an Operations Manager, your primary responsibility will be to elevate store operations to the highest standards. You will...

  • Operations Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Gravity Recruit Full time £45,000 - £90,000 per year

    Retail Operations Manager - Birmingham Are you ready to lead flawless cash management and stock operations in retail? Our client is looking for a strong retailer / operator to take on this role in their Birmingham flagship store.As an Operations Manager, your primary responsibility will be to elevate store operations to the highest standards. You will...

  • Operations Manager

    3 weeks ago

    Birmingham, United Kingdom Sellick Partnership Full time

    Role: Operations Manager Location: Birmingham – Hybrid working Salary: £38k - £40,800 Sector: Public Sector Hours: Part-time or Full-Time options available Sellick Partnership is seeking an Operations Manager for one of our Public Sector clients based in Birmingham on a permanent basis. About our client: Our client is a purpose-driven social enterprise...

  • Operations Manager

    3 weeks ago

    Birmingham, United Kingdom Sellick Partnership Full time

    Role: Operations Manager Location: Birmingham – Hybrid working Salary: £38k - £40,800 Sector: Public Sector Hours: Part-time or Full-Time options available Sellick Partnership is seeking an Operations Manager for one of our Public Sector clients based in Birmingham on a permanent basis. About our client: Our client is a purpose-driven social enterprise...

  • Operations Manager

    4 weeks ago

    Birmingham, United Kingdom Sellick Partnership Full time

    Role: Operations Manager Location: Birmingham - Hybrid working Salary: £38k - £40,800 Sector: Public Sector Hours: Part-time or Full-Time options available Sellick Partnership is seeking an Operations Manager for one of our Public Sector clients based in Birmingham permanently. About our client: Our client is a purpose-driven social enterprise delivering...