Public Area Cleaning Shift Manager
6 days ago
Description About the role The Venue Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort. Reporting to the Venue Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. Leading and monitoring team member who clean our entertainment venues once shows have finished, all toilet facilities across the resorts, moving and resetting venue furniture, working at heights at times for high-level cleaning using industrial cleaning equipment for all indoor and outdoor requirements. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. About You We're looking for someone who can ensure the delivery of our cleaning standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks and leading feedback conversations. Additionally, you'll manage effectively to execute the Right People, Right Place, Right Time (RPRPRT) strategy. This permanent role covers 40 hours per week, 5 days over 7 including weekends with late shift pattern of 5.30pm - 2am. Skills, Knowledge & Expertise You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards. You will stay informed about NPS scores within your department and take proactive steps to improve these scores and reduce guest complaints. Your responsibilities include conducting online quality control checks, analysing reports, and leading feedback discussions. You will also ensure that your team receives the necessary training and support. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. About Butlin's At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non‑stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s #J-18808-Ljbffr
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Venue Cleaning Shift Leader – Public Areas
6 days ago
Winthorpe, United Kingdom Butlin's Full timeA leading entertainment resort in Winthorpe is seeking a Venue Cleaning Shift Manager to oversee the cleaning operations of public areas and entertainment venues. You will be responsible for ensuring high cleaning standards while managing a team to meet guest demands. The ideal candidate should have strong leadership skills, experience in quality control,...
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Public Area Cleaning Shift Manager
2 weeks ago
Winthorpe, Lincolnshire, United Kingdom Butlin's Full timeDescription About the role The Venue Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort. Reporting to the Venue Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks...
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Winthorpe, United Kingdom Butlin's Full timeA renowned British resort company is seeking a Team Member Plus to support various operations across the resort. This role involves cleaning guest accommodations and working in different areas like restaurants and shops. Ideal candidates have a positive attitude and flexibility to work varied shifts. Training will be provided, making this an excellent...
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Buffets Shift Manager
6 days ago
Winthorpe, United Kingdom Butlin's Full timeDescription Ready to lead from the front in one of the resort’s busiest venues? Our Buffets Restaurant is looking for a confident, hands‑on Shift Manager to be the go‑to leader for the team during their working day. Reporting to the Venue Manager, you’ll be the heartbeat of daily operations—making sure the right people are in the right place at the...
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Shops Shift Manager
1 week ago
Winthorpe, United Kingdom Butlin's Full timeOverview We are looking for a Shift Manager to work in our Shops Venues across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to...
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Bars Shift Manager
2 weeks ago
Winthorpe, United Kingdom Butlin's Full timeDescription We’re on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort. Reporting directly to the Venue Manager, you’ll play a key role in delivering our daily operational plans—ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining...
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Resort Safety Shift Manager
4 days ago
Winthorpe, Lincolnshire, United Kingdom Butlin's Full timeDescription About the role As Resort Safety Shift Manager you will be directly leading a team of Resort Safety (Security) Team Members for a large, complex holiday destination. Carrying out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a...
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Resort Safety Shift Manager
6 days ago
Winthorpe, Lincolnshire, United Kingdom Butlin's Full timeDescription About the role As Resort Safety Shift Manager you will be directly leading a team of Resort Safety (Security) Team Members for a large, complex holiday destination. Carrying out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a...
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Restaurants Shift Manager
1 week ago
Winthorpe, United Kingdom Butlin's Full timeDescription Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and...
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Beachcomber Inn Shift Manager
1 week ago
Winthorpe, United Kingdom Butlin's Full timeDescription About the role We are looking for a Shift Manager to work in our Restaurants & Quick Service Restaurants across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in...
