Relief Security Officer

Join to apply for the Relief Security Officer role at Anchor Group Services 2 days ago Be among the first 25 applicants About Us With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we proudly commit to you with perks such as our employee assistance programme, wage advances with "Wagestream", and a dedicated manager, making us industry‑leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor – we are excited to be a part of your journey. Job Description Job Role: Relief Security Officer Working Hours: Zero hours Pay: £13.30 per hour Location: Waverley Market, 3/48 Waverley Bridge, Edinburgh, EH1 1BQ Reporting to: Operations Manager / Contracts Manager Overview An exciting opportunity has arisen at Anchor Group Services for an experienced security professional to join our established team based at Waverley Market in Edinburgh as a Relief Security Officer. This position has arisen as a result of Anchor’s ongoing expansion, making it an exciting time to join our expanding team and be part of a dynamic future. As a Relief Security Officer, you will conduct regular patrols throughout the shopping centre, monitor activity to ensure a safe and secure environment for all visitors and staff, respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum and previous security experience is essential. You will need to be flexible and ready to provide cover as needed. Duties Include Protect the client’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures Prevent losses and damage by reporting irregularities; informing offenders of policy and procedures Prevent and escalate incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents Operate and monitor site CCTV equipment Complete reports by recording observations, information, occurrences, and surveillance activities Maintain organisation’s stability and reputation by complying with legal requirements Contribute to team effort by accomplishing related results as needed Act as a first line support to customers and visitors on site, providing a professional and friendly service Understand the needs of our customer, respond accordingly to customer queries and requests, and take appropriate action Maintain professional conduct at all times Requirements Full 5‑year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well‑groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast‑moving environment Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment) Stream – access to pay as you earn it Cycle to Work Scheme available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What’s Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer. Within commuting distance of: Mussellburgh, Juniper Green, Old Craighall, Loanhead, Granton, Alnwickhill, North Leith, Cramond, Ingliston, Craigentinny, Leith, Danderhall, Millerhill, Newbridge, Queensferry, Dalmeny, Blackford, Musselburgh. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment. #J-18808-Ljbffr