IT Support and Systems Officer

Get AI-powered advice on this job and more exclusive features.Hawk 3 Talent Solutions provided pay rangeThis range is provided by Hawk 3 Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Hawk 3 Talent SolutionsPermanent Recruitment and Hiring Expert | Supporting Businesses Across the UKSenior Principal Recruitment Consultant at Hawk 3 Talent Solutions…IT Support and Systems Officer£28,000 per annumPermanent Office based role37.5 hours per week Monday to Friday with at least 3 days a week based in the York officeDo you love problem-solving, supporting people, and keeping systems running smoothly? Hawk 3 Talent Solutions are looking for an IT Support and Systems Officer to join a team in York, North Yorkshire and be one of the first points of contact for IT support across a number of offices.This is a hands-on, varied role where no two days are the same — one moment you might be helping a colleague with their laptop, the next you’re ensuring the booking and payment systems are working seamlessly.What you’ll be doingProviding professional IT support to colleagues both onsite and remotelyInstalling, maintaining and troubleshooting PCs, servers, EPOS tills, and peripheralsSupporting networks, VPN connectivity, and WiFi systemsWorking with Microsoft 365 tools (Exchange, Teams, Defender, etc.)Helping to manage user accounts, file security, and system backupsAssisting with our booking system and payment platforms, including refunds and updatesKeeping documentation, audits, and training materials up to dateGetting involved with exciting IT projects and system upgradesSupporting colleagues with training and guidanceWhat we’re looking forA tech enthusiast with experience across IT systems, networks, and Microsoft 365Someone proactive, friendly, and approachable — you’ll be a go-to person for supportA problem-solver who enjoys variety and learning on the jobFlexibility to work occasional weekends and evenings when neededA full UK driving license (with the ability to travel to sites across the UK) Use of a company vehicle is provided.What’s in it for youThe chance to work in a supportive and dynamic environment where your ideas are valuedOpportunities to grow your skills and take part in exciting projectsThe satisfaction of knowing your work helps thousands of people enjoy memorable experiences every yearCompany pensionCash back on your medical costs,An additional day off for your birthday,If you’re ready to bring your IT skills to a role that’s about more than just systems — one where you can really make a difference — we’d love to hear from you.If you would like to apply for the role of IT Support and Systems Officer, then please email your CV to debbie.gough@hawk-3.com or call Deb on 07557803946Closing date is 22.9.2025 Please note this could change subject to suitable applications.Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the futureSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at Hawk 3 Talent Solutions by 2xGet notified about new Information Technology Support Officer jobs in York, England, United Kingdom.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr