End User Services Project Engineer

End User Services Project Engineer Leidos is now recruiting a motivated Project Engineer, who will primarily work on End User Services – physical device management, support and upgrade projects – while also contributing to a wider high‑skill Infrastructure Project team. Working in a team that delivers high‑quality projects to our existing and growing customer base, the role helps position Leidos as the nationwide supplier of choice across all major outsourced ICT programmes. Leidos is expanding its Information and Communications Technology (ICT) presence significantly in the UK, with an emphasis on Civil Government, Law Enforcement and Critical National Infrastructure ICT programmes. The successful candidate will provide dynamic and flexible support across all processes, operating with confidence at Leidos delivery locations and engaging with the customer and Project Managers on a week‑to‑week basis. Required Skills Very experienced in physical desktop / laptop / device management, support and upgrades – the majority of projects will revolve around this. Ability to multitask and work on multiple projects concurrently. Excellent customer communication skills, engaging directly with the customer. Background in 2nd‑Line Support with large user‑base support experience. Creative thinking to devise innovative solutions to complex problems. Strong team‑working skills, collaborating with other IT professionals. Inquisitive mindset and genuine interest in IT to stay current with new technologies. Prioritisation and self‑directed workload management, performing with limited supervision. Self‑starter attitude and proactive engagement. Good analytical skills and clear, precise communication in both spoken and written form. Experience in technical writing and strong verbal/written communication skills. Strong client interpersonal skills, building and maintaining business relationships across horizontal and vertical contacts. Commitment to continuous learning and professional development. Demonstrated ability to adapt quickly to new technologies and skillsets. Desired Skills Knowledge of Microsoft Endpoint Manager / Intune. Knowledge of Ivanti Configuration Manager. Experience working in an ITIL framework. Understanding of Project Management and Service Management best practices and principles. Ability to work effectively under pressure while remaining focused. Microsoft Active Directory administration and Group Policy management. Understanding of Ivanti Environment Manager and Application Control. Experience organising effective problem and change management processes. Knowledge / Awareness Microsoft Office 365 and Windows 11 environments. Microsoft Endpoint Manager / MDM. Cisco Wired and Wireless Networks. Cisco VOIP Systems administration. Windows Server and Microsoft PowerShell. OneDrive and SharePoint. Desktop, Laptop, Mobile and Server hardware. ITIL. Remedy. DNS and DHCP. Microsoft Azure and general cloud computing awareness. Teamwork Facilitates effective team interaction. Acknowledges and appreciates each team member’s contributions. Utilises each team member to their fullest potential. Keeps track of lessons learned and shares them with the team. Clearance Requirements: Able to obtain or currently hold UK SC Clearance. What We Do For You At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work‑life balance. We provide an employment package that attracts, develops and retains only the best talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 Days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy‑and‑sell holidays, and a cycle‑to‑work scheme) Flexi‑Time Commitment To Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology front line, you help build a safer world. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we give you the digital tools and flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and career development plans that enhance your future. Pay Range £34,200.00 – £42,700.00 About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. Pay And Benefits Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, health and wellness programs, income protection, paid leave and retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment‑related information during any part of the employment application process (e.g., ask you for money), nor will Leidos ever advance money as part of the hiring process (e.g., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment‑related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Commitment to Non‑Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr