Graduate Customer Success Manager
4 days ago
Join to apply for the Graduate Customer Success Manager role at Canonical. Customer success is a strategic department at Canonical, aimed at reducing risk and churn, facilitating product adoption, and supporting account expansion. Customer Success Managers (CSMs) build trust with customers, understand their objectives, and leverage internal and external capabilities to enhance their experience with Canonical's offerings. This role primarily focuses on the Tech segment, including store customers, with an assigned portfolio. The role involves onboarding, problem-solving, enablement, and value realization to ensure customer success. Location: This role is remote worldwide. Responsibilities: Support customers by resolving ticket requests. Enhance documentation on problem-solving, Q&A, and onboarding. Drive customer campaigns through digital channels. Identify high potential and high risk customers. Onboard new customers and introduce products like Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, and data applications. Collaborate with Sales and Support to develop engagement plans. Engage with your customer portfolio to identify risks. Collect and format customer feedback for product review. Qualifications: Experience in customer-facing roles. Empathetic and proactive attitude to help others. Passion for technology, especially Ubuntu. Excellent presentation skills. Strong organizational skills with documentation management. Team player capable of cross-department collaboration. Additional Skills: Proficiency in languages such as Japanese, Korean, Spanish, Portuguese, German, French, or Italian is a plus. What We Offer: Remote work with biannual in-person team sprints. USD 2,000 annual learning and development budget. Annual compensation review and performance bonuses. Comprehensive benefits including leave, parental leave, employee assistance, and travel opportunities. About Canonical: Canonical is a leader in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We are a remote-first company committed to excellence and diversity, fostering a workplace free from discrimination. Additional Information: Seniority level: Entry level Employment type: Full-time Industry: Software Development #J-18808-Ljbffr
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Customer Success Manager
2 weeks ago
Glasgow, United Kingdom City Plumbing Full timeHave YOU worked within Customer Success before? Maybe you have been exposed to Digital Tech? If so, why not check out our latest Digital Customer Success Manager roles within our newly built Customer Success team. Joining an evolving Digital & IT function, you’ll play a vital role in enabling new and existing clients to trade with us digitally - ensuring...
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Customer Success Manager
6 hours ago
Glasgow, United Kingdom SD Worx Full timeSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...
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Graduate Sales
2 weeks ago
Glasgow, United Kingdom Bridgewater Resources UK Full timeJoining this graduate sales training scheme in Glasgow, you will learn about this market-leading electrical products business from the ground up, developing an understanding of how each department plays a significant role in their success. You’ll receive a well-rounded training experience as well as completing a programme of professional sales...
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Graduate Development Manager
4 days ago
Glasgow, United Kingdom The Scottish Government Full timeThe Graduate Development Manager is responsible for ensuring that Transport Scotland’s Graduate Training Scheme runs efficiently and effectively in accordance with the requirements of the Institution for Civil Engineers (ICE) and Chartered Institution of Highways and Transportation (CIHT). The post holder will be responsible for the continual improvement...
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Graduate Development Manager
2 days ago
Glasgow, United Kingdom Work For Scotland Full timeThe Graduate Development Manager is responsible for ensuring that Transport Scotland’s Graduate Training Scheme runs efficiently and effectively in accordance with the requirements of the Institution for Civil Engineers (ICE) and Chartered Institution of Highways and Transportation (CIHT). The post holder will be responsible for the continual improvement...
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Enterprise Customer Success Manager
2 days ago
Glasgow, United Kingdom Canonical Full timeEnterprise Customer Success Manager (French speaker)Join to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalEnterprise Customer Success Manager (French speaker)3 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalGet AI-powered advice on this...
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Graduate Development Manager
2 days ago
Glasgow, Glasgow City, United Kingdom The Scottish Government Full timeThe Graduate Development Manager is responsible for ensuring that Transport Scotland's Graduate Training Scheme runs efficiently and effectively in accordance with the requirements of the Institution for Civil Engineers (ICE) and Chartered Institution of Highways and Transportation (CIHT). The post holder will be responsible for the continual improvement of...
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Graduate Development Manager
3 days ago
Glasgow, Glasgow City, United Kingdom Scottish Government Full timeDescriptionThe Graduate Development Manager is responsible for ensuring that Transport Scotland's Graduate Training Scheme runs efficiently and effectively in accordance with the requirements of the Institution for Civil Engineers (ICE) and Chartered Institution of Highways and Transportation (CIHT). The post holder will be responsible for the continual...
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Graduate Development Manager
3 days ago
Glasgow, United Kingdom The Scottish Government Full timeThe Graduate Development Manager is responsible for ensuring that Transport Scotland’s Graduate Training Scheme runs efficiently and effectively in accordance with the requirements of the Institution for Civil Engineers (ICE) and Chartered Institution of Highways and Transportation (CIHT). The post holder will be responsible for the continual improvement...
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Graduate Development Manager
3 days ago
Glasgow, United Kingdom The Scottish Government Full timeThe Graduate Development Manager is responsible for ensuring that Transport Scotland's Graduate Training Scheme runs efficiently and effectively in accordance with the requirements of the Institution for Civil Engineers (ICE) and Chartered Institution of Highways and Transportation (CIHT). The post holder will be responsible for the continual improvement of...
