CONTROL ROOM OPERATOR

Control Room Operator– SP Electricity North West
Location: Manchester
Salary: £50,000 - £77,000 + Benefits

*Shift Work Required (including weekends)

Control Room Operates 24/7 365 days

Looking for a role where your decisions make a real impact - every single day?

As a Hub Control Room Engineer, you’ll be right at the centre of the action, helping to monitor and manage the electricity distribution network that powers over five million people across the North West. Whether it's fault restoration, system control, or outage planning, you'll be making critical decisions in real time that keep homes, hospitals, schools, and businesses connected.

Who are we?

Morson Talent are proud to be working in partnership with Scotish Power Electricity North West — the region’s electricity network operator and a key player in the UK’s journey to net-zero. From powering local communities to enabling the growth of renewable energy, they’re leading the way toward a cleaner, greener future.

What You’ll Be Doing

As a Hub Control Room Engineer, you’ll be on the front line of the Network Management Hub - making critical decisions in real time to keep the network safe, reliable, and efficient. In this fast-paced and collaborative control room environment, you’ll:

Monitor and manage the electricity distribution network in real-time.
Take the lead on restoring customer supply during unplanned faults - restoring customer supplies safely and efficiently to meet performance targets.
Perform power system analysis to support safe plant operation, generator output and system security.
Liaise with internal dispatchers, field engineers, embedded generators, and other DNOs to keep everything running smoothly.
Deliver top-tier customer service, especially during incidents, keeping internal teams and customers informed.
Always prioritise safety, following legislation and company codes of practice.

Why this role stands out?

Be part of a high-impact team that keeps the lights on for millions
Gain exposure to cutting-edge network control and operations
Build a career in a future-focused sector leading the clean energy transition
Work with a supportive, inclusive team who genuinely care about what they do

What’s in it for you?

At SP Electricity North West, they don’t just power homes - they power careers too.

25 days holiday (plus more with length of service)
Private healthcare & wellbeing support
Access to a rewards portal with discounts on top brands
Fantastic learning & development opportunities
A company culture that puts people first, values individuality, and celebrates diversity

What we’re looking for

Someone who thrives under pressure and has the technical expertise to keep the lights on - quite literally. We're looking for individuals who are driven, analytical, and calm when it counts.

You’ll ideally bring:

An HNC or equivalent in Electrical Engineering (essential)
A sound understanding of electrical power systems and network operation
Excellent communication skills - you’ll need to be clear, calm and customer-focused
A strong focus on safety and regulatory compliance
High computer literacy and confidence working with complex operational systems
Great interpersonal skills - you’ll influence and collaborate across teams, customers and third parties
A desire to make a difference in your community through reliable energy delivery
Desirable:

Authorised Person (AP) or Control Engineer authorisation with a UK DNO or IDNO.
Familiarity with outage planning and fault management systems.
You’ll also embody key behaviours like analytical thinking, results focus, tenacity, and interpersonal awareness — all critical in a 24/7 control environment.

At SP Electricity North West, people come first. The business is committed to creating a workplace where everyone feels respected, valued, and empowered to thrive - and where diversity of thought and background is embraced as a strength.

If you’ve worked in a DNO, IDNO or Electrical Control Room, we’d love to hear from you.

The recruitment process is being managed by Morson Talent. By applying, you consent to your information being shared with Morson Talent.

Ready to make your next move a powerful one? APPLY NOW and be part of something bigger