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IT Service Transition Engineer
2 weeks ago
Be a key player in our Project Engineering team Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. The IT Service Transition Engineer role will be the technical lead, working side‑by‑side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Additionally, you will be responsible for : Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits where required), auditing and documenting customers' IT estates and delivering new products purchased from Opus Throughout customers' transitions; identify risks, facilitate migrations to / from our applications, ensuring any issues raised are logged and resolved quickly Supporting pre-sales discovery to set realistic expectations before transitions begin Identifying up-sell opportunities and raising to the account manager as appropriate Handing-over customer IT estate information to the Support Team Daily time entries / Project admin Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable Remote programming for additional works... #J-18808-Ljbffr
