Online Operations Lead: Customer Experience

A leading retail company seeks an Online Manager to oversee the performance of their picking and delivery team in Bracknell. The role demands prior experience in operational management and a strong emphasis on delivering exceptional customer service. Key responsibilities include leading team operations, coaching staff, and ensuring a seamless shopping...

Leading in our stores Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it’s product availability, safety standards, or delivering seamless daily operations,...

**About the role**: You will be a highly experienced commercial, customer focused and strategic leader with deep knowledge operating, merchandising and leading in an ECommerce environment. You will lead and develop your Online Trading team across multiple Category Proposition Groups and Waitrose Directorates, influencing stakeholders to deliver the...

**About the role**: WR online is undertaking a significant transformation to ensure that the e2e fulfillment is fit for the future. Over the next 3 years there are significant productivity benefits to be unlocked and we need to ensure that the e2e fulfillment allows for future customer facing propositions to be executed. This starts with a new network...

**Role Purpose**: As Product & Experience Design Lead you willl lead a team of Product Designers, UX Designers & UX Researchers to create seamless, customer-centred experiences and across all digital customer touchpoints. You will be accountable for driving forward the end-to-end experience across all online and digital in-store journeys, delivering a best...

**About the role**: **Our commitment to deliver excellence for our customers through value and quality is a vital part of our success. Here at Waitrose, you will have the opportunity to make a significant impact on our customers' journey.** As our Online Merchandiser, you will collaborate closely with our commercial and marketing teams to align...

At KTM online, we like to connect customers with things they love, through a seamless personal experience. We achieve this through our dedicated contact centre teams and currently have some exciting opportunities for the right people to join us. If you love working with a team, providing great experience to customers and like to help people get the best and...

At KTM online, we like to connect customers with things they love, through a seamless personal experience. We achieve this through our dedicated contact centre teams and currently have some exciting opportunities for the right people to join us. If you love working with a team, providing great experience to customers and like to help people get the best and...

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres hundreds of delivery stations and tens of thousands of employees the team works together to efficiently deliver items to the fulfilment centres millions of items are picked and packed annually while delivery teams work to get orders to customers on time....

**Location** - Bagshot Road Store, Sainsbury's Supermarkets Ltd Ringmead, Bracknell, RG12 7SS **Hours** - Full-time **Contract-Type** - Fixed-Term Assignment **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 225363 **Schedule** - Total hours: 36.66_ Early Shift: 6am - 2pm - Late Shift: 2:30pm - 10:30pm Love food, shopping and...