Support and Integration Team Leader
7 days ago
About the Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self‑sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. They actively challenge and disrupt systems that perpetuate inequalities. Location Birmingham, England, United Kingdom Position Support and Integration Team Leader Full‑time, 37.5 hrs/week, 12‑month fixed term contract (maternity leave). Our Commitment to You Competitive salary 25 days annual leave, plus bank holidays Pension Flexible working Employee Recognition Programme Training and development opportunities Employee Assistance Programme Social gatherings and staff retreats A fully stocked staffroom About the Role As a Support and Integration Team Leader, you will lead a dedicated team of support practitioners to deliver compassionate, person‑centred resettlement services that empower clients to build independence and flourish in their new communities. Your responsibilities include: Lead and develop the team, ensuring high quality, empathetic care. Guiding, training and motivating team members. Maintain your own caseload, represent the organisation to external stakeholders and provide clear reporting. Oversee safeguarding concerns, ensuring appropriate referrals and follow‑up. Monitor service quality through audits, data reviews and CRM reporting. Collaborate with internal partners. Manage performance, HR processes, training logs and holiday requests. Ensure accurate record‑keeping, CRM updates and service documentation. Conduct quality audits and recommend improvements. About You Experience providing frontline support in an advice/guidance role. Experience working with refugees and migrants. Knowledge of support service standards and procedures. Knowledge of UK institutions (local authorities, DWP, Home Office, etc.). Knowledge of the UK asylum system and resettlement programmes. Ability to manage a team delivering frontline support work. Closing Date 14th December 2025. Equal Opportunities Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. How to Apply If you want to guide a team making a life‑changing impact every day as a Support and Integration Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Seniority Level Mid‑Senior level Employment Type Contract Job Function Engineering and Information Technology Industries IT System Training and Support #J-18808-Ljbffr
-
Support and Integration Team Leader
4 days ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeSupport and Integration Team LeaderBirminghamWho We AreACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.Why We Do...
-
Support and Integration Team Leader
5 days ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeSupport and Integration Team LeaderBirminghamWho We AreACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.Why We Do...
-
Support and Integration Team Leader
1 day ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeSupport and Integration Team LeaderBirminghamWho We AreACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.Why We Do...
-
Support and Integration Team Leader
4 days ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeSupport and Integration Team Leader Birmingham Who We Are ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Why We...
-
Support and Integration Team Leader
4 days ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeSupport and Integration Team Leader Birmingham Who We Are ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Why We...
-
Support and Integration Team Leader
2 weeks ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self‑sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Why We Do What We Do Our mission goes beyond individual...
-
Refugee Support
1 week ago
Birmingham, United Kingdom ACH Refugee Integration Services Provider Full timeA social enterprise in the UK is seeking a Support and Integration Team Leader to guide a team delivering compassionate resettlement services for refugees and migrants. The ideal candidate will have experience leading frontline support teams and knowledge of the UK asylum system, ensuring the service runs effectively and meets quality standards. This role is...
-
Support and Integration Team Leader
5 days ago
Birmingham, United Kingdom ACH Full timeJob DescriptionPost: Support & Integration Team Leader Department: Support Reports to: Support Service Manager Location: ACH Birmingham Salary: £ 34,277 per annum Working hours: 37.5 hours a week Contract: Fixed term / Maternity cover (12 months) About ACH: Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and...
-
Support and Integration Team Leader
5 days ago
Birmingham, United Kingdom ACH Full timePost: Support & Integration Team Leader Department: Support Reports to: Support Service Manager Location: ACH Birmingham Salary: £ 34,277 per annum Working hours: 37.5 hours a week Contract: Fixed term / Maternity cover (12 months) About ACH: Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. ACH...
-
Support and Integration Team Leader
1 week ago
Birmingham, United Kingdom ACH Full timePost: Support & Integration Team Leader Department: Support Reports to: Support Service Manager Location: ACH Birmingham Salary: £ 34,277 per annum Working hours: 37.5 hours a week Contract: Fixed term / Maternity cover (12 months) About ACH: Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. ACH...
