Lead IT Service Desk | AI-Driven, Cloud-Powered Support
2 weeks ago
A leading electrical wholesaler in the UK seeks an IT Service Desk Team Lead to manage a team in Durham. You will oversee daily operations, ensure customer satisfaction, and introduce AI-driven improvements to service processes. This role is ideal for candidates who are technically adept and have a strong customer service focus. The company offers a dynamic environment focused on modernization and end-user experience.
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IT Service Desk Team Lead
2 weeks ago
North East, United Kingdom CEF - City Electrical Factors - IT Full timeJoin one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future! What You’ll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically...
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IT Service Desk Team Lead
9 hours ago
North East, United Kingdom Citytech Full timeWhat You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You’d be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The...
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Service Desk Leader: AI-Driven IT Ops
12 hours ago
East Midlands, United Kingdom Node4 Full timeA leading tech service provider in the UK is seeking a Service Desk Manager to oversee a diverse team of 55 professionals. Key responsibilities include leading the Service Desk function, enhancing customer satisfaction through AI-driven automation, and ensuring operational excellence. The ideal candidate should have strong technical knowledge, experience in...
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North East, United Kingdom Citytech Full timeA leading electrical wholesale business is looking for an IT Service Desk Team Lead to join their team in Durham. This role focuses on managing a Service Desk team, ensuring excellent customer service, and leveraging technology for efficiency. Ideal candidates will have strong leadership qualities and a proactive approach to problem-solving. The position...
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Professional Services Lead
6 days ago
Hull and East Yorkshire, United Kingdom MDI Cloud Full timeProfessional Services Lead – MDI Cloud MDI Cloud – Kingston upon Hull, England Metropolitan Area MDI Cloud is an AI-native platform disrupting the document automation market. Delivering fast deployment, rapid ROI, and true flexibility through a simple SaaS subscription model. With two decades of experience behind us, we've built MDI Cloud as three...
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Hull and East Yorkshire, United Kingdom MDI Cloud Full timeA leading AI platform in Hull is seeking a Professional Services Lead to shape the client onboarding and automation processes. This role requires expertise in workflow design and high/low-level design documentation. Ideal candidates will have the opportunity to build the services function from the ground up in a rapidly evolving environment. Full-time...
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Service Desk Manager
13 hours ago
East Midlands, United Kingdom Node4 Full timeBecome a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your...
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Service Desk Manager
10 hours ago
East Midlands, United Kingdom Node4 Full timeTalent Acquisition Specialist at Node4 | Managed Services | Digital | Group Services Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to...
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AI & Data Lead
3 weeks ago
North West England, United Kingdom Dynamic Search Solutions Full timeJob Title: AI & Data Lead Location: North West (Onsite 4 days a week) Rate: £1100 a day (6 Months - Outside IR35) About the Role We are seeking a highly skilled AI & Data Lead to spearhead our transformation into a truly data-driven organisation. This individual will define our AI and analytics strategy, elevate our Power BI capabilities into advanced...
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AI & Data Lead
3 weeks ago
north west england, United Kingdom Dynamic Search Solutions Full timeJob Title: AI & Data Lead Location: North West (Onsite 4 days a week) Rate: £1100 a day (6 Months - Outside IR35) About the Role We are seeking a highly skilled AI & Data Lead to spearhead our transformation into a truly data-driven organisation. This individual will define our AI and analytics strategy, elevate our Power BI capabilities into advanced...