IT Helpdesk Analyst for Manufacturing Ops

We are currently looking for a Service Desk Analyst/Helpdesk Analyst to provide support to internal users on microsoft products such as windows and office. A background in customer service/call logging would be beneficial as would excellent communicationskills. The role is based on site and could also become permanent. Please forward your cv for further...

**Company Profile** CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48...

**Position Summary**: Helpdesk Agent (Tier 1) is responsible for handling inbound and outbound enquiries related to eCOA (electronic Clinical Outcome Assessment) life science clinical trials. This role provides support both internally and externally, ensuring smooth operation of clinical trial data collection systems. Agents are expected to follow standard...

My client is a thriving **technologies solutions** company based in the heart of **Birmingham.**They are in urgent need for client centric and flexible **1st Line Support Analyst**/ **Technical Support Executive** to support their extremely busy Managed Service Helpdesk. This is a **temporary opportunity, to start ASAP for 3 months initially with view for...

Are you an IT enthusiast looking for a hands‑on role in a dynamic manufacturing environment? We are seeking a proactive IT Helpdesk Support Analystto join our Birmingham team. This is your chance to be the first point of contact for IT support, work across systems, networks, and hardware, and contribute to keeping our operations running smoothly. What...

Position Summary:The Helpdesk Manager is responsible for overseeing the daily operations of the eCOA (electronic Clinical Outcome Assessment) 24/7 x 365 helpdesk, ensuring efficient and high-quality support for both patients and sites involved in clinical trials. This role involves managing a team of helpdesk agents/analysts, providing advanced technical...

You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalated the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License essential. Course Information...

**Digital Business Analyst** **Birmingham** **Up to £65,000** **Hybrid working** Applause IT are hiring for a Digital Business Analyst with experience in delivering responsive customer facing web products into the digital. Our client is a technology consultancy who help support some of the most recognisable UK businesses with everythingfrom customer...

Business Analyst - Process Improvement - Business Transformation - Lean - Six Sigma We have fantastic contract opportunies available for highly skilled Business Analyst to assist our client as they embark on a Business Transformation journey ( People & Processes) We're looking for Six Sigma accreditted BAs with previous experience working in business...

**Graduate Technical Business Analyst** **£28,000 - £30,000 + benefits** Applause IT is looking for a Graduate Technical Business Analyst for our client, a software house, who have opened an office in Birmingham. The role will be fundamental in designing and implementing new software solutions. Essential Criteria: - Excellent A-levels, preferably an A...