Senior Product Manager

Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share BonusFully office based in Hythe, KentWe care deeply about inclusive working practices and diverse teams. If you'd prefer to work part‑time or as a job‑share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work‑life balance.AboutAt Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well‑being. By joining our team, you'll feel supported and rewarded every day.We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle‑free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI‑powered technologies and making a real impact on how people experience their trips.You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation.The RoleBy joining our team you'll:Lead the customer experience for complex or multi‑squad features, aligned with our AI‑driven strategyLead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisionsDefine clear requirements and acceptance criteria that make it easy for your team to deliver high‑impact, customer‑centred outcomesBalance strategic objectives with shorter‑term priorities to maximise value deliveryCollaborate with engineering feature teams to build high‑impact, customer‑focused productsBuild strong, trust‑based relationships with teams across the business to align on priorities and remove blockersLeverage qualitative and quantitative data to inform and justify product decisions and measure successSupport the Area Product Owner with prioritisation, stakeholder alignment and area leadershipMentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer‑first deliveryCreating clarity and shared purpose through supportive leadership and coaching; advocating a high‑performance environmentRequirementsWhat you can bring to our team:Experience in digital product management in a customer focused product teamStrong analytical skills with the ability to interpret data, draw insights, and make data‑informed decisionsAn outcome‑driven approach, able to tell us how you've driven measurable improvements in product performanceExcellent relationship‑building and communication skills – able to influence, inspire and collaborate at every level across multiple teamsBe well‑versed across the agile and digital space, have experience motivating and leading cross‑functional teamsA commercial and strategic awareness, applying a pragmatic, data‑led mindset to everything you doFlexible and resilient in approach, willing to change and adapt plans quickly based on new informationA collaborative leadership style – known for mentoring & influencing others across your squad and the wider product communityThe use of AI‑driven tools to uncover insights and enhance decision‑makingPassion for customer research and a solid grasp of both qualitative and quantitative discovery techniquesEveryone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talentsHow We Hire For This RoleWe know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows:Initial call; A short conversation with our team to find out more about youInterview; A deeper dive into your experience and your approachPresentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understandingCultivating a diverse and inclusive culture is paramount for us.Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.Applications close: Monday 22nd December 2025Why choose Holiday Extras?We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times.At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well‑being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits.Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.Parental Leave: Enhanced parental leave – Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% payRoad to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with AvivaGood for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.Plan ahead: Income protection, Critical illness cover and Life assurance #J-18808-Ljbffr