AI Agent Developer

Join to apply for the AI Agent Developer role at WPP WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Responsibilities Define the goals, capabilities, and functionalities of AI agents for specific client use cases. Design the agent’s architecture, including data input/output, decision-making processes, and interaction mechanisms. Identify and define tasks that can be automated by AI agents to augment teams on project-based pilots, driving early value realization. Monitor agent performance and identify areas for improvement, leveraging data‑led insights to unlock operational efficiencies. Develop agents evaluation dataset and perform agents testing. Implement mechanisms for agents to learn from data and adapt to changing environments. Deploy AI agents in a production environment and monitor their performance. Collaborate with other teams to ensure seamless integration and deployment. Develop and maintain knowledge bases and ontologies for AI agents. Define core set of agent principles & setup config (onboarding & off‑boarding to drive reusability). Develop common agents and multi‑agent workflows for complex multi‑tasking initiated by agent orchestration. Develop and optimize prompts for various AI applications, including text generation, code generation, data analysis, chatbots, and virtual assistants. Craft prompts to generate different types of text, such as articles, scripts, or social media posts. Use prompts to analyse data and extract insights. Design prompts for chatbots and virtual assistants to handle customer inquiries and provide assistance. Maintain a repository of successful prompts and best practices for future use. Codify best practices to inform learning & upskilling to drive user proficiency. Develop prompt engineering best practices (beginner to expert). Contribute to end‑user materials preparation, including playbooks, videos and reference guides. Identify user pain points and opportunities for continuous improvement to the product backlog. Collaborate with cross‑functional teams, including product development, customer success, and sales, to ensure alignment and coordination of efforts. Excellent communication skills to collaborate effectively with cross‑functional teams. Qualifications Bachelor’s degree in Computer Science, Linguistics, Data Science, or a related field. Master’s degree preferred. Significant experience in AI, machine learning, or natural language processing. Proven experience in prompt engineering and AI agent development. Strong understanding of AI concepts, algorithms, and machine learning techniques. Experience with programming languages such as Python, Java, or C++. Familiarity with AI agent frameworks and platforms (e.g., OpenAI Gym, TensorFlow Agents, Rasa). Experience with data analysis, data mining, and knowledge representation. Hands‑on, self‑starter with exceptional organisational skills with an acute attention to detail. Strong project management skills, with experience leading complex change management initiatives. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Knowledge of SaaS platforms and the ability to quickly learn and understand the capabilities of our B2B SaaS platform. Adaptability and flexibility in handling multiple planned and unplanned responsibilities and competing priorities. Analytical skills, with the ability to measure and report on the success of the change management initiative. Strong understanding of language, syntax, and semantics. Familiarity with AI models, programming languages (e.g., Python), and data analysis. Ability to identify patterns, analyze data, and draw conclusions. Ability to troubleshoot issues and find creative solutions. Deep understanding of AI algorithms, machine learning models, and natural language processing techniques. Experience in managing complex projects and delivering results on time and within budget. Who you are We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open‑minded: to new ideas, new partnerships, new ways of working. We believe in the power of creativity, technology and talent to create brighter futures for our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. We are stronger together. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we’ll give you Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #J-18808-Ljbffr