Customer Service Representative
1 week ago
Location: Carlisle, Cumbria Salary: £24,570 (depending on experience) + performance bonus Contract: Full-time, permanent About the Role We're looking for a Customer Services Representative to join a growing, forward-thinking energy business that's redefining how communities receive and experience heat and energy. If you're passionate about customer advocacy, thrive in a fast-paced environment, and are motivated by making a tangible difference, this role offers the perfect platform to grow your career. Experience in district heating or energy networks is welcomed but not essential — what matters most is apositive attitude, empathy, and a desire to deliver excellence. What You'll Do Be the first point of contact for customer enquiries, ensuring swift, empathetic, and effective resolutions. Support continuous improvement by helping to design and implement new systems and processes. Handle billing queries, account reconciliations, and meter readings within our customer platform. Prepare and issue customer communications, reports, and updates. Assist with complaint resolution and ensure customers receive clear, fair, and respectful communication. Coordinate appointments between customers and engineers, ensuring smooth logistics and communication. Contribute to the company's mission to provide cleaner, smarter, and more sustainable energy solutions. About You You're an organised, self-motivated, and solutions-focused person who enjoys problem-solving and delivering high-quality work. You'll bring: Excellent verbal and written communication skills. A friendly, empathetic, and professional approach with customers. The ability to stay composed and constructive under pressure. Strong organisational skills and an eye for detail. Competence with Microsoft Office and general digital literacy. Experience in customer service or call centre environments (preferred). A collaborative mindset, balanced with the confidence to work independently. Experience in logistics, scheduling, or coordination is an advantage. We offer £24,570 base salary (DOE) Discretionary bonus based on individual and business performance 25 days holiday + bank holidays (option to buy/sell up to 5 days) Pension plan Private healthcare scheme Cycle-to-work and electric vehicle lease schemes Health and wellbeing support Ongoing learning and development Company laptop and equipment provided #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Carlisle, United Kingdom Launch Group Full timeThe Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. **Location**: Work From Home **Hours**: Full Time **Day to day responsibilities of the Customer Service Representative** - We have an exciting opportunity to start working as part of one of our most prestigious clients. - Be first line...
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Customer Service Representative
2 weeks ago
Carlisle, Cumbria, United Kingdom William Hill Full time £12,000 - £24,000 per yearCustomer Service RepresentativeAdvertising location31, King Street, Wigton, England, CA7 9EJContract typePart-timeHours18-24Salary£12.25
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Customer Service Representative
3 weeks ago
Carlisle, United Kingdom Talented People Full timeLocation: Carlisle, Cumbria Salary: £24,570 (depending on experience) + performance bonus Contract: Full-time, permanent About the Role We’re looking for a Customer Services Representative to join a growing, forward-thinking energy business that’s redefining how communities receive and experience heat and energy. If you’re passionate about customer...
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Sales & Customer Service Representative
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Carlisle, United Kingdom Acorn Insurance Ltd Full timeJob Title: Sales & Customer Service Representative Location: Formby Salary: £25,877 - £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm About the role: The...
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Customer Service Representative
20 hours ago
Carlisle, United Kingdom William Hill Full timePeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...
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Customer Service Representative
20 hours ago
Carlisle, United Kingdom William Hill Full timePeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...
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Customer Service Representative
21 hours ago
Carlisle, United Kingdom Hills of Corby Hill Full time**Overview** Serving customers, stock replenishment, stock taking, keeping the store and forecourt clean and tidy, fuel delivery. Shifts are 7.5hrs. Monday to Friday - 5.45am to 1.30pm for morning shift 9.00am to 5.00pm day shift, 1.20pm to 9.05pm back shift. Saturday - 6.45am to 2.00pm for morning shift 1.50pm to 9.05pm back shift. Sunday - 7.45am to...
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Customer Service Administrator
1 week ago
Carlisle, United Kingdom Carrs Billington Agriculture Full time**Job Summary** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyse customer needs will play a crucial role in enhancing customer satisfaction and...
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Customer Service
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Carlisle, United Kingdom Peter Tyson Appliances Full time**Since 1966 Peter Tyson have been selling Audio, Visual and appliances. Our mission is to be the leading customer destination for consumer electronics. We work with the best brands to offer customers exceptional experiences that enrich lives and nurture passions. An exciting opportunity has become available to join our expanding Service team at Peter Tyson...
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Customer Service Advisor
21 hours ago
Carlisle, United Kingdom North West Recycling Full time**Customer Service Advisor** **Job Title**: Customer Service Advisor **Contract**: Permanent, full-time **Reports to**: Senior Customer Sales Representative **Salary**: up to £28,000 per annum (dependent upon experience) **Purpose of the Post**: To provide proficient customer service for inbound and outbound calls within the Sales team and to process...
