Hospitality Assistant

1 week ago


City Of London, United Kingdom Houston & Hawkes Full time

Hospitality AssistantCentral London, Liverpool Street | £13.85 per hour | Monday–FridayHouston & Hawkes are looking for an enthusiastic, fine‑dining motivated Hospitality Assistant to join our team, providing first‑class service based at our client site in central London.Our hospitality department caters for working lunches, buffets, teas & coffees as well as canapé events and functions.ResponsibilitiesDeliver excellent customer serviceAssist in the preparation of tables and ensure all cutlery and glassware is polishedServe all food to the highest standardPrepare and serve all beverages in a timely manner and to the Houston & Hawkes standardKeep a record of all hospitality delivered and ensure it is collected at the stated timeEnsure hospitality rooms are left tidyServe customers, ensuring they receive an easy and seamless personalised experienceMonitor and maintain hygiene and cleaning standardsHandle customer complaints with professionalism and tactRequirementsPrevious experience as Hospitality Assistant within contract catering, 5* hotel or fine dining brasseriePositive attitude, professionalism and respect for othersPassionate, friendly, diligent and a great team playerExcellent communication and customer service skillsOrganisational skills with the ability to plan, prioritise, multi‑task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting prioritiesDiplomatic, with the ability to deal with confidential matters discreetlyBenefitsFree meals at workContributory pension schemeFree access to the company Employee Assistant ProgrammeLife assurance at two times salaryCompany events including all company Christmas partyRecognition schemes and people awardsFamily‑friendly support, including enhanced maternity and paternity leave and adoption leaveDay off on your birthdayReferral bonusesHouston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award‑winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.Join Houston & Hawkes and be part of a team that values excellence, creativity and professional growth. #J-18808-Ljbffr



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