Clinical Governance Manager

OverviewAt Chapter 2, we are scaling businesses and reshaping the future of talent acquisition with passion, loyalty, and a commitment to results. By blending people, processes, and technology, we have redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions. We operate globally with teams in the UK, South Africa, the US, and Germany, with India as the next expansion frontier. We have grown significantly and remain focused on honesty, collaboration, and a shared vision. Our approach is about building long-term success for our clients through world-class talent, pioneering technology, and employer branding.For more information, please watch the Chapter 2 Evolution.https://youtu.be/Fiap-bVnscYRole: Clinical Governance ManagerSector: Digital HealthcareType of role: PermanentLocation: East LondonOffice expectation: The successful candidate is expected to be in the office 4 days a week, with working from home on a Thursday, please note this is essentialWorking days and hours: Monday to Friday, 8.30am to 5.30pm or 9.30am to 6.00pm with 30 minutes lunch per day (8 hours per day, 40 hours per week)Salary range: Negotiable depending on skill and experienceBenefits:27 days annual leaveBirthday leavePrivate Medical InsuranceGym discountsCycle to work schemeFantastic modern office environment with amenitiesStrong leadership and support team About the roleThe successful candidate will be responsible for managing the clinical team in line with CQC standards and clinic policies, ensuring high professional standards are upheld. They provide expert guidance on medicines management to service users, carers, and clinical staff, ensuring services are patient-centred and responsive to needs. The role involves developing services to meet changing clinical and operational requirements while maintaining compliance with legislation and guidelines. They must also exercise professional judgment in urgent situations, justifying any necessary deviations. They are expected to set an example for colleagues and uphold the highest standards of healthcare practice. Responsibilities and dutiesClinical LeadershipProvide leadership and direction to the clinical team, ensuring the delivery of high-quality healthcare services to our patients.Collaborate with healthcare professionals to develop and implement clinical protocols, ensuring compliance with industry standards and regulatory requirements.Serve as the designated Nominated Individual, responsible for overseeing the clinic's regulatory compliance and adherence to prescribing standards.Represent the clinic in all matters related to regulatory inspections and audits.Clinical GovernanceDevelop, implement, and monitor clinical governance frameworks to maintain and enhance the quality of care provided.Regularly assess and review clinical policies and procedures to ensure they align with the latest industry standards and best practices.Prescriber ManagementOversee the management and supervision of prescribers, ensuring their adherence to ethical and legal standards.Collaborate with prescribers to optimise patient care, prescriber experience, medication management, and treatment plans.Support the Registered Manager in the recruitment of new clinical staff.Clinical Documentation and Record-KeepingDevelop and maintain comprehensive clinical documentation and record-keeping systems to ensure accurate and thorough patient records.Implement processes for securely storing and managing patient information in compliance with privacy regulations.Patient Education and SupportDevelop and implement patient education programs to ensure patients have access to accurate information regarding medical cannabis usage, potential benefits, risks, and alternatives.Provide ongoing clinical support and guidance to patients regarding their treatment plans, addressing any concerns or questions they may have.Quality AssuranceImplement processes for monitoring and evaluating the quality and efficacy of medical cannabis products and treatments.Conduct regular audits and reviews to ensure compliance with quality standards and regulations, addressing any identified issues promptly.Research and DevelopmentStay informed about the latest research and developments in medical cannabis treatments and therapies.Staff Training and DevelopmentProvide training and professional development opportunities for clinical staff to ensure they are equipped with the necessary knowledge and skills to deliver high-quality care.Foster a culture of continuous learning and improvement within the clinical team.Regulatory ComplianceStay up-to-date with relevant laws, CQC regulations, and guidelines pertaining to medical cannabis and ensure the clinic\'s practices are in compliance.Collaborate with the Registered Manager, regulatory agencies, and legal counsel to address any compliance issues and mitigate risks.Preferred QualificationRegistration with General Pharmaceutical Council, including meeting CPD requirementsMaintain own GPhC registration and revalidation requirementsIndependent Prescribing QualificationPostgraduate diploma or Master\'s degree in Clinical PharmacyPreferred Person SpecificationProfessional knowledge acquired through a vocational degree in PharmacyUp-to-date knowledge of relevant legislation and CQC standardsExcellent written and verbal communication skillsStrong organisational and time management skills, with the ability to prioritise effectivelyAbility to work under pressure and adapt within a changing environmentStrong interpersonal skills and the ability to work collaboratively with other professionalsCompetence in using relevant IT systemsAbility to work autonomously and as part of a teamGood conflict resolution and analytical skillsExperience in planning and delivering training sessions and clinical servicesEssential ExperienceClinical Governance Management experienceExperience in primary careExperience with working in a digital healthcare environmentDiversity, Equity & Inclusion at Chapter 2At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.Locations London #J-18808-Ljbffr