Manager, Share Plans
2 weeks ago
Overview Fixed Term Manager, Share Plans will join the Share Plans team on a hybrid basis from our stunning office in central Leeds. You’ll manage the Share Plans Operational team, responsible for all contact with clients and participants of Employee Share Plans and for maintaining general administration work for the clients’ records. The role is a people manager position with regulatory responsibilities and a 12‑month fixed term. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards tailored to support you and your family: Employee Assistance Programme, Discounts on retail and socialising, Travel and technology, cycle2work scheme, gym and fitness subscriptions Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need At least 2 years’ demonstrable, successful, people management skills with the ability to manage, guide and support a team whilst providing clear direction Exceptional verbal and written communication skills with the ability to build and maintain relationships with a variety of stakeholders at all levels Professionalism, demonstrated through an in‑depth understanding of excellent customer service Exceptional attention to detail, ensuring accuracy and a ‘right first time’ approach for you and the team Outstanding time‑management skills, flexibility and the ability to manage a variety of processes independently Strong problem‑solving skills, with the ability and capability to resolve complex issues independently while serving as a point of escalation for others A team player, consistently promoting a strong team ethic, with the willingness to take on additional responsibilities Commitment, resilience, agility and the drive and desire to proactively improve yourself, evidenced from previous role(s) Day to Day (Responsibilities) Ensure controls are in place within the Share Plans team to adhere to end‑to‑end processes Manage and support the team through transitional change, new process implementation and ensuring high standards are maintained and controlled Proactively support the transformation and change journey, working with the business to propose and implement operational improvements Plan, monitor and coordinate workflow for the team, ensuring work is processed in a timely and efficient manner, taking remedial action when required to maintain internal and external SLAs Ensure processes are current, consistent, documented and reviewed on a regular basis Provide high‑quality Management Information to identify key trends and issues, regularly reviewing all KPI and KRI metrics and offering analysis and plans to address any identified trends Carry out root cause analysis on errors, complaints and incident reports to reduce risk and improve processes and customer experience Provide an exceptional service to colleagues and the business in general, ensuring strong working relationships with other departments Coach and develop the team to grow their skills, competency and behaviours, achieving required standards of competency and embodying the ‘together we achieve’ MPMS statement Ensure full compliance with internal and external procedures and FCA CASS rules, identifying key risks and proposing mitigation steps to manage these risks Ensure key controls are completed within agreed timescales and any highlighted issues are addressed and resolved #J-18808-Ljbffr
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Manager, Share Plans
2 weeks ago
Leeds, United Kingdom Link Group Ltd Full timeOverview The Fixed Term Manager, Share Plans will join the Share Plans team on a hybrid basis from our stunning office in central Leeds. You’ll need to be within commuting distance to enable you to be in the office each week with your colleagues. You’ll manage the Share Plans Operational team responsible for all contact with clients and participants of...
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Manager, Share Plans
2 weeks ago
Leeds, United Kingdom Link Group Full timeOverview The Fixed Term Manager, Share Plans will join the Share Plans team on a hybrid basis from our stunning office in central Leeds. This means you'll need to be within a commutable distance to enable you to be in the office each week with your colleagues. You'll manage the Share Plans Operational team. The team is responsible for all contact with...
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Associate Share Plans Advisory
3 hours ago
Leeds, United Kingdom eFinancialCareers Full timeMeraki Talent's client is a leading provider of Financial Services to a wide range of corporate and financial institution clients and a thriving business. Following a mainly remote working model with occasional attendance required in the office, the purpose of this role is to support Executives in providing expert day-to-day advice to clients in connection...
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Share Plan Administrator
2 days ago
Leeds, United Kingdom Search Consultancy Full timeWe are looking for a Share Plan Administrator to join a successful financial services business in the centre of Leeds. The role is based in their beautiful offices close to public transport links. You'd be joining a friendly, supportive team with a casual dress code. This is not your typical financial services organisation! Main duties to include: - Ensure...
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Share Plan Support Specialist
1 week ago
Leeds, United Kingdom Global Shares Full time**Who we are**: Global Shares is a leading provider of public and private global stock plan services with our Head Office in Ireland. Our employee share ownership plan technology is award-winning, and our range of products and services make equity plan administration simple, secure, and globally compliant. We are looking to expand in the UK and we are...
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Share Plan Support Specialist
4 days ago
Leeds, United Kingdom Global Shares Full time**Who We Are**: Global Shares, a J.P. Morgan company, is a leading cloud-based provider of share plan management software. Global Shares’ employee ownership solutions cover the entire company lifecycle, and caters to corporates worldwide. Global Shares has an expansive client base of over 600 corporate clients that range from early-stage start-ups to...
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Share Plan Support Specialist
2 weeks ago
Leeds, United Kingdom Global Shares Full time**Who we are**: We are a leading provider of equity compensation management solutions, offering stock plan administration software, expert support services and integrated financial reporting tools to corporate clients and their employees worldwide.Hundreds of companies, from startups to large enterprises, are choosing this Global Shares solutions and...
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Senior Relationship Manager
1 week ago
Leeds, United Kingdom MUFG Pension & Market Services Full timeA leading financial service provider is seeking a Relationship Manager to join their Leeds office. This hybrid role focuses on managing client relationships, enhancing revenue through cross-selling, and ensuring high standards of service delivery. Candidates should have substantial experience in the Share Plans industry, strong communication skills, and a...
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Share Plans Operations Manager — Lead Change
2 weeks ago
Leeds, United Kingdom MUFG Pension & Market Services Full timeA leading financial services company is seeking a Fixed Term Manager for their Share Plans team in Leeds. This role involves managing the operational team, ensuring compliance with FCA CASS rules, and overseeing client interactions. The ideal candidate will have over two years of experience in people management, exceptional communication skills, and a strong...
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Lead, Employee Share Plans Operations
2 weeks ago
Leeds, United Kingdom Link Group Full timeA global financial services provider in Leeds is seeking a Fixed Term Manager for their Share Plans team. The role combines people management with operational oversight in a hybrid working environment. Candidates must have strong leadership, communication skills, and a demonstrated commitment to providing exceptional customer service. This is a fixed-term...
