Hotel Manager

2 days ago

Greater London, United Kingdom LGH Hotel Management Ltd Full time

Hotel ManagerSt Martins Lane HotelThe OpportunityAre you a dynamic hospitality leader with a passion for people, performance, and premium guest experiences? We’re looking for an experienced and visionary Hotel Manager to lead the day-to-day operations of our 5-star lifestyle hotel — where luxury meets personality.About the RoleAs Hotel Manager, you’ll be responsible for overseeing all operational departments, ensuring exceptional service delivery, and driving commercial success. You’ll lead a high-performing team, foster a culture of excellence, and work closely with the General Manager and commercial leads to deliver on brand promise and business goals.Key ResponsibilitiesLead and manage all hotel departments including front office, housekeeping, F&B, maintenance, and securityEnsure consistent delivery of 5-star guest experiences across all touchpointsOversee recruitment, training, and performance management of hotel staffMonitor financial performance, control costs, and drive profitabilityEnsure compliance with health & safety, licensing, and brand standardsCollaborate with sales and marketing teams to maximise occupancy and revenueAct as the face of the hotel, engaging with guests and resolving escalated issuesSupport the General Manager in strategic planning and business developmentBenefitsOur enviable employee discounts on bedroom rates across the LGH hotel portfolio.Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.Eye careFree legal & money adviceCounseling sessionsHospital & death benefit plansCycle to work schemeWellbeing tips and support fitness videosRecipe ideasAdvice on keeping active and healthy livingWellbeing podcasts and tvBreathing exercises24/7 advice and support lineTeam reward & recognitionFree meals on dutyIdeal CandidateProven experience as a Hotel Manager, Deputy GM, or senior operations leader in a luxury or lifestyle hotelStrong leadership and interpersonal skills with a hands-on, guest-first approachCommercial acumen and experience managing budgets, KPIs, and P&LExcellent communication and problem-solving abilitiesA passion for hospitality, innovation, and team developmentRelevant qualifications in hospitality management or business (desirable)HotelSt Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.About usLooking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry. #J-18808-Ljbffr

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