Claims Handler
6 days ago
Your role at Veezu: The Claims Handler will oversee all aspects of Veezu Assist’s interactions with driver partners, passengers, and solicitors regarding claims handling and accidents. This includes managing key relationships, ensuring efficient claims processing from FNOL to completion, and maintaining compliance with legal and company regulations. This role will play a critical part in maintaining strong partnerships, streamlining claims resolution, and optimizing debt recovery for outstanding or complex cases. By ensuring accuracy, efficiency, and high-quality customer service, this position supports both operational excellence and customer satisfaction. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more What you’ll do: Manage all aspects of Veezu Assist’s liaison with driver partners, passengers and solicitors in relation to claims handling and accidents. Manage key relationships, including those with external customers and business partners as well as the various internal departments with which you will work closely. Debt recovery for complex claims or old claims over 60 days due as well as own claims. Liaison with all parties involved including client driver partner, TP driver, relevant insurance companies, witnesses and any others. Provide high quality customer service, with an awareness and understanding of customer requirements. Manage each individual claim through FNOL to completion and payment ensuring speed and efficiency of information, compliant with FCA, DPA, ABI, MIB as is required by law where applicable and company procedures. Ensure all claims are handled efficiently from our claims handling system Proclaim. Recommend solicitors to driver partners as appropriate. Dealing with on- and off-hires where necessary and checking vehicles. Assist with location fleet issues. Accurately input data on relevant computer database i.e. Proclaim, spreadsheets. Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance What you’ll need: Experience gained within the insurance industry and motor claims. Honesty and a knowledge of industry regulation and legislation. Knowledge of complaints and recommendation procedure. Exceptional attention to detail and organisation skills. Ability to effectively manage conflicting deadlines. Excellent communication skills both written and verbally. Full UK driving license. Ability to work under pressure in a fast-paced environment. Where you’ll be: This role will be based out of our Solihull office. Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities. #J-18808-Ljbffr
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Claims Handler
1 week ago
Metropolitan Borough of Solihull, United Kingdom Veezu Full timeJoin to apply for the Claims Handler role at Veezu The Claims Handler will oversee all aspects of Veezu Assist’s interactions with driver partners, passengers, and solicitors regarding claims handling and accidents. This includes managing key relationships, ensuring efficient claims processing from FNOL to completion, and maintaining compliance with legal...
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Insurance Services Claims Handler
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Association of International Certified Professional Accountants Full timeLocation: Solihull - Hybrid Work Pattern Contract: 6 months Are you an experienced Claims Handler ready for your next challenge? Hays is recruiting an Insurance Services Claims Handler to join a dynamic team, delivering a high-quality service to claimants, internal teams and external stakeholders. About the Role As an Insurance Services Claims Handler, you...
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In House Claims Handler
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom IPS Group Limited Full timePosition Overview A well known organisation has a new opportunity to join their in-house insurance team in this role which will offer a Claims Handler exposure to a wide variety of claims, including employers and public liability, motor and property claims. Key Responsibilities This role gives you autonomy to make decisions that protect vital public services...
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In House Claims Handler
2 days ago
Metropolitan Borough of Solihull, United Kingdom IPS Group Full timeJob Description A well known organisation has a new opportunity to join their In House insurance team in this role which will offer a Claims Handler exposure to a wide variety of claims including employers and public liability, motor and property claims. This is a role where you have autonomy to make decisions you make helps protect vital public services and...
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Claims Handler — Fast, Compliant Resolution
6 days ago
Metropolitan Borough of Solihull, United Kingdom Veezu Full timeA growing mobility service provider in the UK is seeking a Claims Handler to manage all interactions regarding claims with drivers and passengers. This role requires you to ensure efficient claims processing while maintaining legal compliance and delivering high-quality customer service. The ideal candidate will have experience in insurance and motor claims,...
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Metropolitan Borough of Solihull, United Kingdom IPS Group Full timeA well-known organization seeks a Claims Handler to join its in-house insurance team. This role involves managing public and employers liability, motor, and property claims while working collaboratively with various teams. Candidates should have previous claims experience and strong analytical skills. The position offers the flexibility to work from home,...
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Senior Insurance Claims Lead
4 days ago
Metropolitan Borough of Solihull, United Kingdom Lynx Employment Services Ltd Full timeA leading recruitment firm in the UK is seeking an experienced senior insurance professional to manage claims and support the delivery of an effective insurance program. Responsibilities include overseeing a Claims Handler and managing approximately 400 claims annually. The ideal candidate will have a strong background in claims management and leadership,...
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Insurance Services Claims Handler
7 days ago
Solihull, United Kingdom Hays Accountancy and Finance Full timeJob DescriptionLocation: Solihull - Hybrid Work PatternContract: 6 monthsAre you an experienced Claims Handler ready for your next challenge? Hays is recruiting an Insurance Services Claims Handler to join a dynamic team, delivering a high-quality service to claimants, internal teams, and external stakeholders.About the RoleAs an Insurance Services Claims...
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In House Claims Handler
1 week ago
Solihull, United Kingdom IPS Group Full timeA well known organisation has a new opportunity to join their In House insurance team in this role which will offer a Claims Handler exposure to a wide variety of claims including employers and public liability, motor and property claims. This is a role where you have autonomy to make decisions you make helps protect vital public services and community...
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Senior Insurance Claims Lead – Strategy
4 days ago
Metropolitan Borough of Solihull, United Kingdom Lynx Employment Services Full timeA reputable insurance services provider in the UK is seeking a senior insurance professional to manage claims and support the delivery of an effective insurance program. You will lead a Claims Handler and oversee approximately 400 claims annually, drive performance, provide technical advice, and maintain strong relationships with key stakeholders. Ideal...
