Technical Operations Manager
5 days ago
Technical Operations Manager Department: Operations Employment Type: Permanent Location: London, UK Description As the Technical Operations Manager at Convex Insurance, you support the day-to‑day technical, operational and process management activities across our London Market and Syndicate operations. Reporting into the Head of Underwriting Support, you will assume responsibility for the oversight and delivery of high‑quality services across a series of activities which include, but are not limited to, on‑site administrative support provided by Underwriting Support Assistants (USAs), offshore capture of policy data within our policy administration systems and all associated control/ governance activities. You will bring robust London Market technical knowledge and experience, excellent relationship management skills and a proven ability to drive performance through third party providers while maintaining a culture of collaboration and continuous improvement. Key Responsibilities Hold a leadership role in the Technical Operations Team and oversee activity delivered through our outsourced partners. Provide day‑to‑day guidance, support, prioritisation and escalation support for work performed by outsourcing teams, acting as a Technical SME. Help to ensure outsourced activity is delivered on time, to the required technical standard and in line with defined process, policies, market standards and audit expectations. Monitor operational KPIs and SLAs, identifying performance issues and driving corrective actions. Work with our MI and Data teams to produce relevant insights into the effectiveness of operational controls and quality of performance. Build strong partnerships with stakeholders across Convex and with our external partners. Work closely with Underwriting Business Partners to understand the requirements of each underwriting team and work collaboratively to implement change or improvement to underwriting processes. Work with outsource providers to embed process improvements, share knowledge, strengthen controls and enhance delivery capabilities. Identify and drive operational improvement opportunities. Partner with Technology and other relevant business functions on process and system design and enhancements, as well as supporting change programmes, operational readiness and rollout of new processes or systems. Skills Knowledge and Expertise Depth of London Market technical experience in underwriting operations (minimum 5 years). Demonstrable experience managing outsourced relationships or offshore operational teams. Strong process ownership capability, with a track record of improving operational quality and control. Excellent stakeholder management skills. High attention to detail and a problem‑solving mindset. Robust quantitative and qualitative analysis skills. A continuous improvement mindset. Benefits Competitive Salary 30 days Annual Leave Birthday Leave 10% Employer Pension Contribution Private Health Insurance Medical Cover Group Income Protection Life Assurance Cover Enhanced Parental Leave Annual Health Check 3 days of Volunteer Leave each year 10 days of help with care (elder/ childcare) through Bright Horizons £1,300 to spend on learning & wellbeing Give as You Earn Cycle to Work Season Ticket Loan #J-18808-Ljbffr
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Technical Operations Manager
3 days ago
Greater London, United Kingdom Convex Insurance Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Technical Operations Manager Department: Operations Employment Type: Permanent Location: London, UK Description As the Technical Operations Manager at Convex Insurance, you support the day-to-day technical, operational and process management activities across...
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Technical Operations Manager
5 days ago
Greater London, United Kingdom RSM UK Full timeBirmingham, United Kingdom Technical Operations Manager We are searching for an experienced Technical Operations Manager Make an Impact at RSM UK This is a unique opportunity for a Technical Operations Manager to join the Consulting Technical team. You will play a pivotal role in supporting the delivery of technical projects, driving operational...
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Technical Operations Manager
2 weeks ago
Greater London, United Kingdom Kao Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Technical Operations Manager page is loaded## Technical Operations Managerlocations: London - Head Officetime type: ...
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Technical Operations Manager
22 hours ago
Greater London, United Kingdom D R Newitt Recruitment Full time4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.D R Newitt Recruitment provided pay rangeThis range is provided by D R Newitt Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from D R Newitt...
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Technical Operations Manager
1 week ago
Greater London, United Kingdom Mitie Group plc. Full timeTo lead and deliver outstanding technical services across an allocated and diverse facilities management portfolio, managing both static and mobile engineering teams. The Technical Operations Manager ensures the highest standards of technical service delivery, robust facilities management, and compliance, while enabling capabilities across teams within a...
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Technical Operations Manager
2 days ago
Greater London, United Kingdom RSM UK Full timeAs one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...
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Technical Manager – Operations
22 hours ago
Greater London, United Kingdom Focus Management Consultants Ltd Full timeOverview Technical Manager – Operations £60,000 - £80,000 plus Bonus London If you’re the kind of Technical Manager who believes that quality isn’t a department but a promise, you might want to keep reading. This is an opportunity to step into a high-growth, innovation-led food business that’s reshaping how consumers access fresh, high-quality...
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Technical Project Manager
2 weeks ago
Greater London, United Kingdom Tether Operations Limited Full timeJoin Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain...
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Greater London, United Kingdom Tether Operations Limited Full timeA leading financial technology firm in the Greater London area is seeking a Technical Project Manager to oversee software development projects. The successful candidate will bridge the gap between technical teams and business objectives, ensuring timely and high-quality delivery of solutions. A Bachelor's degree in a related field and at least 5 years of...
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Senior Manager Technical Operations
2 weeks ago
Greater London, United Kingdom Flutter International Full timeSenior Manager Technical Operations We’re looking for a Senior Manager, Technical Operations to lead the hands‑on delivery of our content across post‑production, live streaming, and media infrastructure. This role is ideal for a technically skilled professional who thrives in fast‑paced environments and enjoys solving complex engineering and...
