Shop Manager

Shop Manager (Berkhamsted) Location: Berkhamsted, England Employment type: Full-time Seniority level: Mid-Senior level Job function: Sales and Business Development Industry: Non-profit Organizations About Oxfam: Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty. About Our Oxfam Shops: Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible. The Role of Our Shop Managers: Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day. Please note: this role may require weekend working. Key Skills And Competencies Required: Significant leadership qualities and experience. (E) Ability to build, retain and develop a team. (E) Strong drive to achieve results through others. (E) Ability to delegate, coach and listen. (E) Enjoys working with people and has a friendly and approachable manner. (E) Ability to manage time under conflicting priorities. (E) Ability to demonstrate resilience to the everyday pressures that come with the role. (E) Excellent communication skills. (E) Ability to motivate self and others. (E) High level of motivation, enthusiasm and a sense of fun. (E) Open and adaptable to change and able to support others through it. (E) Commercial awareness and judgement. (D) Ability to establish and maintain successful retail processes and merchandising. (E) Ability to understand and interpret basic financial reports. (D) IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E) Eager and required to adhere to Oxfam’s principles and values as well as the promotion of diversity and gender rights. (E) Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E) How To Apply: As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups. For full information surrounding DBS and the vacancy, please view the full job description. We’re a thriving, diverse Oxfam. It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today. #J-18808-Ljbffr