Mass Participation Assistant

Hours & Annual Leave Hours: 37.5 per week Annual leave: 33 days (plus eight bank holidays) Benefits Enhanced maternity, paternity and adoption leave, and shared parental pay Family-friendly policies 8% employer pension contribution (Aviva) Three basic life assurance cover Free health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors Free, confidential employee assistance programme (Medicash) Access to a wellbeing app Flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more* Learning and development opportunities including bespoke training and access to LinkedIn Learning) Commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer Role Overview Due to an internal promotion we have an exciting opportunity to join Dementia UK as a Mass Participation Assistant. In this role, you will play a vital part in supporting the delivery of the charity’s mass participation fundraising programme by coordinating day-to-day activities and ensuring an exceptional experience for our supporters. Responsibilities Serve as the first point of contact for fundraising enquiries Provide administrative support across the team Maintain efficient systems and processes that underpin the success of campaigns Engage with online communities, write compelling social media content and support stewardship activities to inspire and motivate supporters Assist with the delivery of virtual events Help improve internal processes and work closely with colleagues to keep the supporter experience at the heart of everything we do Maintain the fundraising database (MS Dynamics) ensuring all supporter information is accurate and up to date Support and onboard Volunteer Facebook Group Champions, ensuring they receive key documents, clarity around campaigns, and feel valued Requirements Experience of following administrative processes Ability to build positive relationships, networking and/or customer service skills Basic DBS check will be required If you would like to find out more about the role, or have any queries, please get in touch with recruitment@dementiauk.org. Our Culture In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact recruitment@dementiauk.org. By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. *Please note that any decision on flexible working is based on business needs #J-18808-Ljbffr