Apprentice Aftersales Customer Advisor
1 week ago
Apprentice Aftersales Customer Advisor – Scottish Apprenticeships Job Overview We’re recruiting customer‑focused individuals to join our fantastic Aftersales department as Apprentice Aftersales Customer Advisors. As an Apprentice, you will work across all areas of the Aftersales department, gaining a full understanding of how the team collaborates to deliver an excellent customer experience both digitally and face‑to‑face. You will act as the ‘expert’ in Application Software, enhancing your digital skills on multiple platforms, providing solutions and support to colleagues and relieving pressure on the technical IT help desk. You will also support workshop technicians with parts management and customer interaction. Benefits Mentor to support you in the workplace. Dedicated training and development coach. Full training on all in‑house and external systems. Uniform supplied. Help to achieve your driving licence in your second year of training – free lessons and two attempts at the test. All benefits available to existing Arnold Clark employees (includes 33 days annual leave, flexible leave, employee discounts, private healthcare, pension and more). Day‑to‑Day Duties Review, forward‑plan workloads and check for accurate and detailed information. Communicate with the workshop to ensure parts availability. Receipting, issuing and controlling stock. Assist customers bringing vehicles for service or repair. Identify required parts and source them using catalogues and internal systems. Communicate vehicle progress to customers. Advise on any faults or repairs required, providing clear and accurate solutions. Prepare customer reports and invoices. Essential Skills Achieve or be working toward National 4 or above (or equivalent) in Maths, English and one other subject. Good levels of literacy and numeracy. Strong communication skills. Interest in developing digital knowledge and skills. Passion for great customer service. Willingness to learn and listen to instructions. Ability to build good relationships with team and other departments. Ability to ask questions and learn quickly on the job. Willingness to use own initiative. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks. Only successful candidates will be contacted for an interview. We consider applications as they are received and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). Apply now to start your new career with this apprenticeship. This employer is part of the Disability Confident scheme. This means if you identify yourself as disabled and meet the minimum criteria for this job, you should be offered an interview. #J-18808-Ljbffr
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Apprentice Aftersales Customer Advisor
1 week ago
Glasgow, United Kingdom Scottish Apprenticeships Full timeJoin to apply for the Apprentice Aftersales Customer Advisor role at Scottish Apprenticeships. Be among the first 25 applicants. Job Overview We’re recruiting for customer-focused individuals to join our fantastic Aftersales department as Apprentice Aftersales Customer Advisors. What we offer: Mentor to support you in the workplace. Dedicated training and...
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Apprentice Aftersales Customer Advisor
4 days ago
Glasgow, United Kingdom Arnold Clark Full timeWe’re recruiting for customer-focused individuals to join our fantastic Aftersales department as Apprentice Aftersales Customer Advisors. **We offer**: - A mentor to support you in the workplace. - A dedicated training and development coach to support your learning journey. - Uniform. - Help to achieve your driving licence in your second year of training...
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Apprentice Aftersales Customer Advisor
6 days ago
Glasgow, United Kingdom Arnold Clark Full timeWe’re recruiting for customer-focused individuals to join our fantastic Aftersales department as Apprentice Aftersales Customer Advisors. **We offer**: - A mentor to support you in the workplace. - A dedicated training and development coach to support your learning journey. - Uniform. - Help to achieve your driving licence in your second year of training...
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Apprentice Aftersales Advisor: Digital
1 week ago
Glasgow, United Kingdom Scottish Apprenticeships Full timeA leading training organization in Scotland is seeking Apprentice Aftersales Customer Advisors to deliver exceptional customer service in their Aftersales department. The role involves supporting workshop technicians, enhancing digital skills, and engaging directly with customers. Successful candidates receive mentorship, training, and a range of employee...
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Apprentice Aftersales Advisor
4 days ago
Glasgow, United Kingdom Arnold Clark Full timeWe’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...
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Glasgow, United Kingdom Scottish Apprenticeships Full timeA prominent apprenticeship organization is looking for an Apprentice Aftersales Customer Advisor in Glasgow, Scotland. This full-time role involves direct customer interaction, supporting service/repair processes, and communicating with workshop technicians. Successful candidates will receive comprehensive training on systems, customer interaction, and...
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Aftersales Customer Advisor
6 days ago
Glasgow, United Kingdom Lookers Plc Full timeOverview: **Lookers JLR Glasgow** **Salary: 22k with an OTE of 30k & uncapped bonus potential** At our JLR Business Development Centre, we are looking for a talented individual with customer service experience to join our team based in our busy Aftersales Retention Centre as an Aftersales Contact Advisor. Here at Jaguar Land Rover, you will be reporting...
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Apprentice Retail Parts Advisor
2 weeks ago
Glasgow, United Kingdom Mercedes-Benz Apprentice Programme Full time**Retail (Parts) Advisor Apprentice** The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to...
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Apprentice Customer Service Advisor
2 weeks ago
Glasgow, United Kingdom Arnold Clark Full timeWe’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also receive - A mentor to...
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Aftersales Advisor
2 weeks ago
Glasgow, United Kingdom Arnold Clark Full timeAbout the role We are currently recruiting for a new Aftersales Advisor to help us keep our Glasgow South St branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Aftersales Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle...
