Workshop Service Manager

1 day ago

Greater London, United Kingdom Nationwide Platforms Full time

Join to apply for the Workshop Service Manager role at Nationwide Platforms We’re looking for a Workshop Service Manager to join our team. You would look after a team of engineers, with full responsibility for the depot. Responsibilities Manage all resources related to maintenance of a hire fleet of powered access equipment. Ensure effective implementation of all engineering policies and procedures. Maintain equipment availability and reliability at optimal cost. Support compliance with all legislative requirements and internal QHSE standards. Deliver technical initiatives and projects to satisfactory outcome. Ensure continuous improvement in all engineering standards, using best practice. Produce qualitative and quantitative engineering information. Manage workshop labour and administrative resources to meet maintenance standards. Manage fleet hire availability through day‑book. Provide technical advice to location staff. Meet and greet customers. Provide handover of machines to customers and familiarise them with operation. Ensure all maintenance actions are carried out to appropriate standard and within acceptable timescales. Ensure all engineering initiatives are carried out to appropriate standard and within acceptable timescales. Apply safe systems of work to all activities. Report on engineering outputs and incidents, including warranty failures and customer damage. Identify collective and individual training needs. Deliver technical "tool‑box talk" sessions to engineering staff. Maintain appropriate stock levels for spares, sundries, fuels and lubricants. Liaise with external parts and service providers. Contribute to inter‑group projects and initiatives. Develop relationships across regional and inter‑regional functions to meet business plan. Share best practice. Qualifications Previous experience running a team of service engineers in a hire business. Formally trained in an engineering discipline, and qualified to C&G 390, NVQ level 3, or equivalent. Demonstrable understanding of HGV compliance. Good upward and downward communication skills. Benefits Competitive salary. 25 days holiday + bank holidays. Life assurance. Westfield Health Insurance. Auto‑enrolment pension plan. About Nationwide Platforms Nationwide Platforms, part of the Loxam Group, is the UK’s leading specialist provider of powered access rental equipment. We offer a large fleet, local depots throughout the country, and a wealth of experience partnering with companies across construction, warehousing, aviation, facilities management, industrial services, telecoms, and media. Our award‑winning BlueSky Solutions and Training division provides customers with safe, up‑to‑date training and equipment. We are committed to fostering a diverse, equitable, and inclusive workplace and ensuring every employee feels respected and supported. At Nationwide Platforms, your safety is our priority. Our innovations include award‑winning secondary guarding systems, Harness ON™, primary MHAs, and SkySentry™ control and monitoring system. We offer a commercial environment focused on driving best practice and achieving engineering targets while supporting our team’s growth. Join us to help deliver high‑quality powered access solutions and make a difference in the industry. Seniority level Mid‑Senior level Employment type Contract Job function Other Industries Industrial Machinery Manufacturing #J-18808-Ljbffr

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